MSP Evolution: Page

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    Co-selling sweeps through the channel

    A series of Omdia reports found that deals involving two or more providers have become the new go-to-market standard.

    By • June 10, 2026
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    NinjaOne valuation surpasses $12B

    IT services platform vendor NinjaOne finished a series C investment round with $400 million in secondary funding Tuesday.

    By • June 9, 2026
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    Mitel drafts channel veteran to lead global partner program

    The appointment comes as the unified communications vendor gears up for a “significant refresh cycle,” the company’s new channel chief Ben Macdonald said.

    By • June 9, 2026
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    Lexful pours $7M investment into IT services platform

    The startup plans to make its business records and documentation solution generally available next month.

    By • June 8, 2026
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    ConnectWise bets agentic AI can fix the MSP math problem

    The company's new platform, built on its Zofiq acquisition, aims to let MSPs add customers without adding technicians.

    By • June 8, 2026
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    Q&A

    Thrive CFO on standing out in a ‘fragmented’ IT marketplace

    Named to the top financial seat of managed service provider Thrive in January, Matt Kosovsky discusses the complexities of the tech sector.

    By Dan Niepow • June 5, 2026
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    VC-backed Lemhi gives MSPs a repeatable AI consulting playbook

    The software company wants to equip every IT services employee with a business transformation roadmap.

    By • June 4, 2026
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    Anthropic adds services track, partner hub to Claude channel program

    The AI model maker has certified more than 10,000 consultants and fielded applications from more than 40,000 firms since the program’s March inception.

    By • June 3, 2026
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    Sherweb aims to clean up IT services billing with HaloPSA integration

    The cloud marketplace partnership feeds MSPs real-time purchase data, eliminating time-consuming manual reconciliations and invoicing errors.

    By • June 2, 2026
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    Managed security providers eye IT services

    Acquisitions and partnerships are on the MSSP agenda as customers look for full-stack support.

    By • May 28, 2026
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    MSP platform providers pile on features

    Industry heavyweights added AI and cybersecurity capabilities, consolidating their IT service management offerings, Omdia researchers found.

    By • May 27, 2026
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    SonicWall recruits channel chief from its partner network

    The security services provider appointed former BlueAlly executive Jonathan Berger to SVP of global channels and alliances Tuesday.

    By • May 26, 2026
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    The MSP label is up for grabs — but the LAN isn’t

    Companies of all stripes are laying claim to the title of a managed service provider. Who is positioned to win market share?

    By • May 26, 2026
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    Harbor IT rounds out midmarket strategy with ComTech buy

    The managed services provider added security and healthcare-focused services to its portfolio with the acquisition.

    By • May 21, 2026
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    Channel vendors have an account management problem

    The delicate balance between direct sales and partner-driven deals is under strain, especially in the telco sector.

    By • May 20, 2026
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    Zendesk deploys customer service agents, raising the bar for its channel partners

    The CRM vendor wants to put an end to chatbots with automation that requires deep industry knowledge and governance support from trusted advisors.

    By • May 20, 2026
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    ERP vendor Infor goes all in on the channel

    The company saw partner growth outpace direct sales last year, according to Jeanne Newberry, Infor SVP of ecosystem and business development.

    By • May 20, 2026
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    Microsoft licensing ignites a midmarket battle

    The elimination of bulk enterprise agreement discounts and aggressive customer deal shopping have sparked channel conflict.

    By • May 19, 2026
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    istockphoto.com / gorodenkoff

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    Sponsored by Watchguard

    The MSP security problem isn’t what you think it is

    Meet RAI: AI built to scale MSP security operations.

    By Linda Kerr • May 18, 2026
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    Retrieved from Channel Partners Conference & Expo on May 15, 2026
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    Partners pick up on mixed customer signals amid Microsoft’s E7 push

    As $99 per user annually, the AI-infused 365 bundle may be too pricey for immediate mass adoption.

    By • May 15, 2026
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    AI inference is a channel opportunity hiding inside an infrastructure problem

    Latency, egress and sovereignty issues are pushing workloads into distributed architectures, according to Akamai. Partners can guide the shift.

    By • May 15, 2026
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    Kaseya tempts MSPs with wait-and-see agentic platform pricing

    “We need to really better understand the cost of goods sold, and the best way to do that is to see usage over a few months,” Kaseya CPO Jim Lippie said.

    By • May 13, 2026
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    Opinion

    How platform consolidation eases AI adoption

    Organizations simply don’t have the governance and compliance support needed to scale use cases.

    By Scott Sacket • May 13, 2026
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    SonicWall doubles down on MSP strategy with firewall platform upgrade

    The launch parallels Palo Alto Networks, Proofpoint and other vendors streamlining managed security services offerings.

    By • May 13, 2026
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    Enterprise AI execution gaps open a path for partners

    Despite growing confidence in AI capabilities, most companies still can’t deliver returns on their investments, according to ERP vendor Infor.

    By • May 12, 2026