MSP Evolution: Page 3
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11:11 Systems expands VMware services with Ntirety deal
The move marks the company’s sixth VMware-focused acquisition in three years as Broadcom continues to shrink the VCSP ecosystem.
By Kelly Teal, Channel Dive contributor • Jan. 9, 2026 -
BCM One rebrand steers partners toward UC integration, cost management
The service provider resurrected a previously acquired brand to represent its enterprise business.
By James Anderson • Jan. 8, 2026 -
5 channel trends for 2026
Vendor programs are changing, and not everyone’s going to make it.
By James Anderson • Jan. 8, 2026 -
NinjaOne trains sights on Kaseya, ConnectWise in MSP platform push
The software provider is balancing technical innovation with simplicity as it lures MSP customers from legacy management platforms.
By James Anderson • Jan. 6, 2026 -
Unisys aims to align AI results with expectations
The MSP poured more than $10 million into a field services modernization initiative to assist technicians and speed up call scheduling.
By Matt Ashare • Jan. 5, 2026 -
Sponsored by Datto
Ransomware playbook for MSPs: Key lessons for effective recovery
Backups alone won’t save your clients. However, they are the foundation of every effective recovery. For MSPs, that means adopting a strategy built on proven architecture like Datto’s.
Jan. 5, 2026 -
Inside the AI execution gap
Enterprises need channel partners to help guide adoption, according to DXC Technology research.
By Kelly Teal, Channel Dive Contributor • Dec. 22, 2025 -
OpenText: MSPs need to think like business consultants
The MSP model is evolving as AI, cybersecurity threats and regulation reshape the channel.
By Christine Horton, Channel Dive contributor • Dec. 19, 2025 -
Managed services to add $608B to B2B tech and telco growth: Omdia
Omdia Chief Analyst Jay McBain said 'the timing is pretty much perfect' for the MSP market, whose growth outpaces that of the larger economy.
By Kelly Teal, Channel Dive contributor • Dec. 18, 2025 -
AWS leans on partners to spin up mainframe modernization agents
The hyperscaler launched a platform called AWS Transform Composability aimed at speeding migrations with AI automation.
By Kelly Teal, Channel Dive contributor • Dec. 17, 2025 -
Sponsored by Datto
The true cost of downtime: What every MSP must know
Reliable BCDR is essential for MSPs to protect clients, reduce downtime, and drive recurring revenue. Learn how Datto helps you recover instantly.
Dec. 17, 2025 -
Sponsored by Datto
How MSPs can profit from BCDR in a resilience-driven world
MSPs can boost profits by offering BCDR services that ensure uptime, reduce downtime risks, and drive recurring revenue. Here's how to get started.
Dec. 17, 2025 -
Front recruits Dialpad alum to accelerate partner sales
Newly hired SVP of global channel sales Mike Kane said he wants to help advisors monetize a previously walled-off area of tech spend.
By James Anderson • Dec. 16, 2025 -
Former Palantir CIO to lead OpenAI-backed MSP Shield
Shield Technology Partners doubled down on its AI-heavy strategy by hiring the IT leader of one of the world’s fastest growing data companies.
By James Anderson • Dec. 15, 2025 -
Nerdio urges its partners to plan for AI — especially Copilot
The cloud management platform provider expanded its coverage from Azure Virtual Desktop to Microsoft’s full cloud stack. It wants MSPs to do the same.
By Christine Horton, Channel Dive contributor • Dec. 11, 2025 -
DXC rolls out AdvisoryX consulting unit amid AI-centric rebrand
The IT services giant is looking to capitalize on what its research confirms: Companies are drowning in AI hype but can't figure out how to actually make it work.
By Phil Harvey • Dec. 10, 2025 -
RapidScale reaches out to displaced VMware MSPs
Smaller partners cut out of the servicing loop by Broadcom now have an agency model option.
By James Anderson • Dec. 8, 2025 -
Will Zoom’s partner services pivot create a domino effect?
The communication software company implemented a points-based program that favors badged services over pure sellers. It could be setting a precedent.
By James Anderson • Dec. 5, 2025 -
OpenAI buys into IT services industry
The model maker will deploy its technology across MSPs owned by Thrive Holdings after taking an ownership stake in the holding company.
By Matt Ashare • Dec. 2, 2025 -
AppDirect’s NXTSYS acquisition adds to its MSP aptitude
The tech sales platform wants to support an influx of managed service providers selling through an agency model.
By James Anderson • Dec. 1, 2025 -
IT service providers pivot to cyber
“It is a discipline that is an imperative for all flavors of channel firm,” GTIA VP of Market Research and Intelligence Carolyn April said.
By Christine Horton, Channel Dive contributor • Nov. 25, 2025 -
Channel partners favor smaller, regional events over mass conventions
MSP executives are steering toward micro-communities as the number of large industry events grows, according to Omdia research.
By Matt Ashare • Nov. 24, 2025 -
Top channel conferences in 2026
Technology conferences next year will help IT service providers, resellers and distributors keep pace with rapidly changing partner ecosystems.
By Matt Ashare , Phil Harvey , James Anderson , John Moore • Updated Jan. 27, 2026 -
Wildix’s partner approach gains ground in the US
European unified communications vendor Wildix is expanding in North America, betting on a 100% channel model to attract MSPs.
By Christine Horton, Channel Dive contributor • Nov. 21, 2025 -
MSPs attract pickier buyers
Investors are closely scrutinizing potential partners, drawing a firm line between top tier firms and smaller players.
By James Anderson • Nov. 17, 2025