MSP Evolution: Page

  • A 10-story building
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    With its bankruptcy plan approved, TPx plans new investments

    CEO Shaun Andrews said his team is leaning into APIs and tools to make the company “the easiest MSP for the channel to work with.”

    By • Sept. 4, 2026
  • Business professionals seated in a modern boardroom interact during a laptop-based AI presentation.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip
    Opinion

    How to avoid the AI pilot trap

    Why are channel partners burning time on pilots that never ship?

    By Zaré Baghdasarian • Sept. 3, 2026
  • The Kyndryl logo pictured inside the IT infrastructure services provider's headquarters in New York.
    Image attribution tooltip
    Permission granted by Kyndryl
    Image attribution tooltip

    Kyndryl, Broadcom bet on VMware skills as private cloud demand returns

    Kyndryl is adding consulting, managed services and agentic AI guardrails to VCF, backed by a skills push covering several thousand of its own consultants.

    By • Sept. 3, 2026
  • a man presenting in front of a screen
    Image attribution tooltip
    Permission granted by Cato Networks
    Image attribution tooltip

    Cato launches pooled licensing for MSPs handling SMBs

    The vendor addressed one of the biggest challenges for partners when selling and deploying its secure access service edge platform.

    By • Sept. 2, 2026
  • A large glass building with the Microsoft logo visible.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Microsoft cloud licensing changes trigger MSP land grab

    An incentive shift favoring cloud solution providers opens a door for managed service providers to encroach on larger resellers, according to Onyx Co-founder John Dusett.

    By • Sept. 2, 2026
  • CEO and founder of Flamingo Michael Assraf.
    Image attribution tooltip
    Permission granted by Flamingo
    Image attribution tooltip

    Flamingo raises $4.5M to pull MSPs out of their own ticket queue

    The managed service platform provider combines open-source tooling with AI agents that autonomously handle tickets, backups and security incidents.

    By • Sept. 2, 2026
  • A building with the TD Synnex corporate logo is pictured.
    Image attribution tooltip
    Retrieved from TD Synnex on January 08, 2026
    Image attribution tooltip

    TD Synnex adds Microsoft, Cisco deal data to PartnerFirst portal

    The tech distributor also connected the platform to Salesforce and QuickBooks Online.

    By • Aug. 27, 2026
  • four arrows touching at a central point
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Barracuda merges MSP and reseller tracks as hybrid partners grow

    "We cannot dictate how the customer needs to consume their technology," the cybersecurity firm's channel chief Michelle Hodges said.

    By • Aug. 27, 2026
  • An IT technician inspects and manages a server rack in a data center using a tablet.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Managed service providers risk customer churn

    Traditional IT support won’t keep clients from switching to an MSP with AI deployment expertise, according to a Corsica Technologies study.

    By Kelly Teal, Channel Dive contributor • Aug. 26, 2026
  • A large building with the Accenture corporate logo visible.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Accenture Edge deepens SAP bench with overseas purchase

    The consulting giant’s midmarket unit announced the acquisition of Netherlands-based consulting and services firm McCoy on Tuesday.

    By • Aug. 25, 2026
  • Green leaf on the converging point of computer circuit board.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Outcome-based pricing links sustainable IT spending to measurable results

    The pay-for-performance model ties provider compensation to verified emissions cuts, but fragmented data and attribution challenges limit widespread adoption, according to Forrester.

    By • Aug. 25, 2026
  • Man using email.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Exclaimer launches partner program in channel-first push

    The email signature management provider aims to deepen MSP relationships that already drive 30% of annual recurring revenue.

    By • Aug. 24, 2026
  • A large glass building with the Kaseya logo visible.
    Image attribution tooltip
    Permission granted by kaseya
    Image attribution tooltip

    Why MSPs don’t ask vendors for marketing money

    Florida-based IT services firm Tech Rage halved its marketing budget by asking its vendors for MDF assistance. Most of its peers never bring it up.

    By • Aug. 24, 2026
  • The CrowdStrike logo on the exterior of the cybersecurity vendor's office building on July 30, 2024 in Sunnyvale, California.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    CrowdStrike mobilizes cybersecurity coalition to defend SMBs

    The security vendor is leaning on partners to expand Project QuiltWorks to midmarket companies.

    By • Aug. 21, 2026
  • Apple iPhone screen with AI icons for ChatGPT, DeepSeek, Gemini, Copilot, Grok and Claude pictured.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip
    Opinion

    Why AI deserves its own category

    Confusing AI with automation is a big mistake that creates major risks for regulated organizations.

    By Rick Mutzel • Aug. 20, 2026
  • man in a suit walks in a space between rows of audience members
    Image attribution tooltip
    James Anderson/Channel Dive
    Image attribution tooltip

    ScanSource to buy MicroAge for $220.5M in another convergence push

    MicroAge's team will add hardware, professional services and consulting expertise, according to ScanSource Chairman and CEO Mike Baur.

    By • Aug. 20, 2026
  • A picture of two hands holding pens signing a document.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Private equity, cybersecurity drive managed services industry consolidation

    MSP acquisitions surged, increasing 73% year over year in the first quarter of 2026, according to Omdia research.

    By • Updated Sept. 14, 2026
  • an AI logo superimposed over an image of a man typing on a laptop
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI usage spike undercuts cost savings

    Token consumption will drive up AI bills even as unit prices decline, according to Gartner.

    By Paige Gross • Aug. 18, 2026
  • A 10-story building
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    TPx cancels bankruptcy auction with no qualified bids

    The managed service provider turned to creditors for relief from a $1.1 billion debt.

    By • Updated Aug. 18, 2026
  • A person fills out an online registration form using a laptop computer.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip
    Opinion

    Rethink deal registration processes before adding AI

    If the process is slow, complicated and frustrating, new tools won’t solve the problem.

    By Kenneth Fox • Aug. 14, 2026
  • A computer screen show the landing page for the Channelscaler partner program benchmarking index.
    Image attribution tooltip
    Permission granted by Channelscaler
    Image attribution tooltip

    Channelscaler unveils partner program performance metrics

    The Scaler Index puts a number on the added value of vendor channel ecosystems.

    By • Aug. 13, 2026
  • Snowflake's Silicon Valley corporate headquarters in Menlo Park, California, on Feb. 19, 2020.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    DataStrike doubles down on Snowflake data management services

    The MSP broadened its cost, pipeline and performance support and partnered with Brainforge to extend its coverage to AI implementation.

    By • Aug. 11, 2026
  • seven people sitting on a slightly raised stage
    Image attribution tooltip
    James Anderson/Channel Dive
    Image attribution tooltip

    MSPs race to keep pace with AI adoption

    Customers are deploying AI faster than partners can deliver security and governance, executives from GTIA warned last week at ChannelCon.

    By • Aug. 11, 2026
  • The corporate logo for tech company AvePoint is picture above the Nasdaq logo on a building sign in New York City.
    Image attribution tooltip
    Permission granted by AvePoint
    Image attribution tooltip

    AvePoint partner push delivers record midmarket signups, 27% ARR growth

    “MSP is almost analogous to SMB to us,” AvePoint CEO Tianyi Jiang told investors during a Q2 2026 earnings call.

    By • Aug. 7, 2026
  • Random hexadecimal codes displayed in green type on a black on a computer screen.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Managed security services redraw channel lines

    Partners now handle more than 90% of a $310 billion market as competition intensifies among advisors, MSPs and consulting firms.

    By • Aug. 6, 2026