MSP Evolution: Page


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    IT service provider taps into the political campaign market

    Managed service provider Personified is filling an IT services gap in political campaigns, where flexibility and identity security are top of mind.

    By • July 23, 2026
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    TSDs expand cybersecurity vendor models

    Brokerage is popular for services. Cybersecurity products could be next.

    By • July 22, 2026
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    Managed mainframe services is a niche that just won’t quit

    Despite IBM’s recent infrastructure revenue falloff, AI adoption has breathed new life into on-premises compute.

    By • July 21, 2026
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    AI risks boost demand across channel services

    Rising breach rates are shaping AI governance and driving the need for more than just cybersecurity.

    By • July 21, 2026
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    Cyber insurers encroach on managed service providers

    MSPs are under siege from brokers bundling services into policies.

    By • July 20, 2026
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    SMBs face critical AI expertise gaps

    Partners should move beyond selling AI to helping clients get results from the technology, Pax8 VP of Channel and Community Engagement Eric Torres said.

    By • July 16, 2026
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    Amplix chases services, AI-driven sales with latest acquisitions

    The firm has 275 employees after closing its 15th acquisition since 2022.

    By • July 15, 2026
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    Accenture leans on acquisitions to fuel midmarket expansion

    “We are being asked to operate like we used to, as independent, entrepreneurial companies,” Accenture Edge’s new CEO Srini Subramanian said.

    By • July 15, 2026
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    Tech advisors hit an enterprise wall with managed cybersecurity services

    The small and midsize market was an easier sell. Fortune 500 firms want to keep security in-house. 

    By • July 14, 2026
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    MSPs press ahead of internal IT teams on cybersecurity

    Nearly 9 in 10 MSPs plan to boost security spending this year, compared to 78% of in-house teams. The AI gap is wider still.

    By • July 10, 2026
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    BitTitan pitches partners on migrations as recurring revenue

    The platform vendor’s channel chief wants MSPs to bill for migrations monthly, not once.

    By • July 10, 2026
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    CBTS stockpiles hardware as chip shortages shred price quotes

    The reseller is taking hardware onto its books, betting that customers who  are stuck in approval cycles will pay for price certainty.

    By • Updated July 14, 2026
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    A view from inside Anthropic’s Claude Partner Network

    Caylent is drawing on its experience as an AWS partner to define its lane in the emerging AI-enablement channel.

    By • July 9, 2026
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    Barracuda targets Palo Alto’s SMB blind spot

    The cybersecurity vendor's Evo Security acquisition fills a gap for MSP partners priced out of complex enterprise platforms, Barracuda CEO Rohit Ghai said.

    By • July 7, 2026
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    Telcos overlook the value of managed service provider partnerships

    MSPs are often the ones closest to the customer, shaping key technology decisions day to day,” Beyond Now CEO Angus Ward said.

    By • July 7, 2026
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    Microsoft scrambles to secure AI talent, guts Xbox workforce

    The tech giant aims to deploy 6,000 industry and engineering experts as part of the Microsoft Frontier Company initiative launched last week.

    By • July 6, 2026
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    TPx keeps paying commissions as it hunts a bankruptcy buyer

    One partner warned of clawbacks and a wait of up to four months for clarity on who the restructuring plan considers essential.

    By • July 2, 2026
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    AI will redirect $234B in enterprise software spending: Gartner

    “This is less an apocalypse and more of a metamorphosis,” Managing VP Analyst George Brocklehurst said.

    By • July 2, 2026
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    MSPs grapple with customer AI enthusiasm

    Managed service providers are thinking about how to navigate AI requests from clients, according to a report from Cynomi.

    By • July 1, 2026
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    AWS opens classified cloud to defense contractors, courts partners

    Northrop Grumman is first to adopt AWS Secret Cloud for Industry, and $1B in intelligence-community credits aims to pull others along.

    By • July 1, 2026
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    Opinion

    MSPs should double down on people, despite the urge to chase AI

    In a market sprinting toward automation, personal accountability has become a difference maker.

    By Tom Boggs • June 30, 2026
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    AWS bets $1B on forward deployed engineers in AI land grab

    The hyperscaler plans to pair small squads with customer teams to speed up AI projects. It’s promising partners a role.

    By • June 30, 2026
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    AppViewX launches global partner program

    The security platform vendor revamped its existing channel ecosystem with a focus on sales plus services.

    By • June 30, 2026
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    TPx enters bankruptcy to clear $1.1B in debt

    The telecom carrier-turned-managed service provider hasn’t grown fast enough to make good on payments due in 2026 and 2027.

    By • June 29, 2026
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    How AI is upending the tech workforce

    While engineering remains in demand, entry-level pathways are narrowing, according to SignalFire research.

    By • June 26, 2026