BCN rebuilds its tech stack as it pushes into managed cybersecurity

Most providers chase more partnerships. BCN is going the other way, holding its SASE line card to five, so its sellers aren't stuck learning a dozen pitches.

By James Anderson • June 15, 2026

Kaseya integrates MSP marketing, operations with peer networking

The IT services software vendor unveiled a unified platform to connect clients as community becomes a strategic asset for channel partners. 

By Nidhi Sharma • June 15, 2026

Pax8 builds token tracking to help MSPs bill for AI

The tech marketplace is building a multi-tenant Copilot panel with Microsoft, betting that usage is how partners will charge for AI.

By Matt Ashare • June 12, 2026

US channel pivots to services, AI deployment

Outcome-oriented services have supplanted pure resale in a top-heavy market ruled by the largest partners, Omdia analysts found.

By Nidhi Sharma • June 11, 2026

Co-selling sweeps through the channel

A series of Omdia reports found that deals involving two or more providers have become the new go-to-market standard.

By Kelly Teal, Channel Dive contributor • June 10, 2026

NinjaOne valuation surpasses $12B

IT services platform vendor NinjaOne finished a series C investment round with $400 million in secondary funding Tuesday.

By Nidhi Sharma • June 9, 2026

Mitel drafts channel veteran to lead global partner program

The appointment comes as the unified communications vendor gears up for a “significant refresh cycle,” the company’s new channel chief Ben Macdonald said.

By Matt Ashare • June 9, 2026

Lexful pours $7M investment into IT services platform

The startup plans to make its business records and documentation solution generally available next month.

By Matt Ashare • June 8, 2026

ConnectWise bets agentic AI can fix the MSP math problem

The company's new platform, built on its Zofiq acquisition, aims to let MSPs add customers without adding technicians.

By James Anderson • June 8, 2026

Thrive CFO on standing out in a ‘fragmented’ IT marketplace

Named to the top financial seat of managed service provider Thrive in January, Matt Kosovsky discusses the complexities of the tech sector.

By Dan Niepow • June 5, 2026

VC-backed Lemhi gives MSPs a repeatable AI consulting playbook

The software company wants to equip every IT services employee with a business transformation roadmap.

By James Anderson • June 4, 2026

Anthropic adds services track, partner hub to Claude channel program

The AI model maker has certified more than 10,000 consultants and fielded applications from more than 40,000 firms since the program’s March inception.

By Matt Ashare • June 3, 2026

Sherweb aims to clean up IT services billing with HaloPSA integration

The cloud marketplace partnership feeds MSPs real-time purchase data, eliminating time-consuming manual reconciliations and invoicing errors.

By Kelly Teal, Channel Dive contributor • June 2, 2026

Managed security providers eye IT services

Acquisitions and partnerships are on the MSSP agenda as customers look for full-stack support.

By James Anderson • May 28, 2026

MSP platform providers pile on features

Industry heavyweights added AI and cybersecurity capabilities, consolidating their IT service management offerings, Omdia researchers found.

By Kelly Teal, Channel Dive contributor • May 27, 2026

SonicWall recruits channel chief from its partner network

The security services provider appointed former BlueAlly executive Jonathan Berger to SVP of global channels and alliances Tuesday.

By Matt Ashare • May 26, 2026

The MSP label is up for grabs — but the LAN isn’t

Companies of all stripes are laying claim to the title of a managed service provider. Who is positioned to win market share?

By James Anderson • May 26, 2026

Harbor IT rounds out midmarket strategy with ComTech buy

The managed services provider added security and healthcare-focused services to its portfolio with the acquisition.

By James Anderson • May 21, 2026

Channel vendors have an account management problem

The delicate balance between direct sales and partner-driven deals is under strain, especially in the telco sector.

By James Anderson • May 20, 2026

Zendesk deploys customer service agents, raising the bar for its channel partners

The CRM vendor wants to put an end to chatbots with automation that requires deep industry knowledge and governance support from trusted advisors.

By Kelly Teal, Channel Dive contributor • May 20, 2026

ERP vendor Infor goes all in on the channel

The company saw partner growth outpace direct sales last year, according to Jeanne Newberry, Infor SVP of ecosystem and business development.

By Christine Horton, Channel Dive contributor • May 20, 2026

Microsoft licensing ignites a midmarket battle

The elimination of bulk enterprise agreement discounts and aggressive customer deal shopping have sparked channel conflict.

By James Anderson • May 19, 2026

The MSP security problem isn’t what you think it is

Meet RAI: AI built to scale MSP security operations.

By Linda Kerr • May 18, 2026

Partners pick up on mixed customer signals amid Microsoft’s E7 push

As $99 per user annually, the AI-infused 365 bundle may be too pricey for immediate mass adoption.

By James Anderson • May 15, 2026

AI inference is a channel opportunity hiding inside an infrastructure problem

Latency, egress and sovereignty issues are pushing workloads into distributed architectures, according to Akamai. Partners can guide the shift.

By Kelly Teal, Channel Dive contributor • May 15, 2026