MSP Evolution: Page


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    Kaseya urges MSPs to move fast on AI services

    A treacherous gap between business needs and what providers can deliver looms over the channel, Kaseya CEO Rania Succar warned.

    By Christine Horton, Channel Dive contributor • June 23, 2026
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    Netskope standardizes discounts for MSP partners

    The company revamped its program for the telcos and service providers that manage its secure access service edge product.

    By June 18, 2026
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    Accenture bets big on infrastructure security as consulting business slips

    The firm laid down more than $4 billion for a majority stake in threat-detection platform Dragos and full ownership of runZero and NetRise.

    By June 18, 2026
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    Everpure encourages partners to deliver higher value consulting plus sales

    The vendor formerly known as Pure Storage is banking on data moving beyond the back-office to fuel AI adoption.

    By Christine Horton, Channel Dive contributor • June 17, 2026
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    GTS is taking a contrarian approach to cybersecurity

    The Detroit-based technology services distributor’s crawl-walk-run strategy has helped it land agreements with high-profile OEMs.

    By June 16, 2026
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    AI coding exposes security gaps, partner opportunities

    Organizations need governance help as software development practices move beyond legacy guardrails, according to Checkmarx.

    By Kelly Teal, Channel Dive contributor • June 16, 2026
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    BCN rebuilds its tech stack as it pushes into managed cybersecurity

    Most providers chase more partnerships. BCN is going the other way, holding its SASE line card to five, so its sellers aren't stuck learning a dozen pitches.

    By June 15, 2026
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    Kaseya integrates MSP marketing, operations with peer networking

    The IT services software vendor unveiled a unified platform to connect clients as community becomes a strategic asset for channel partners. 

    By June 15, 2026
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    Pax8 builds token tracking to help MSPs bill for AI

    The tech marketplace is building a multi-tenant Copilot panel with Microsoft, betting that usage is how partners will charge for AI.

    By June 12, 2026
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    US channel pivots to services, AI deployment

    Outcome-oriented services have supplanted pure resale in a top-heavy market ruled by the largest partners, Omdia analysts found.

    By June 11, 2026
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    Co-selling sweeps through the channel

    A series of Omdia reports found that deals involving two or more providers have become the new go-to-market standard.

    By Kelly Teal, Channel Dive contributor • June 10, 2026
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    NinjaOne valuation surpasses $12B

    IT services platform vendor NinjaOne finished a series C investment round with $400 million in secondary funding Tuesday.

    By June 9, 2026
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    Mitel drafts channel veteran to lead global partner program

    The appointment comes as the unified communications vendor gears up for a “significant refresh cycle,” the company’s new channel chief Ben Macdonald said.

    By June 9, 2026
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    Lexful pours $7M investment into IT services platform

    The startup plans to make its business records and documentation solution generally available next month.

    By June 8, 2026
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    ConnectWise bets agentic AI can fix the MSP math problem

    The company's new platform, built on its Zofiq acquisition, aims to let MSPs add customers without adding technicians.

    By June 8, 2026
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    Q&A

    Thrive CFO on standing out in a ‘fragmented’ IT marketplace

    Named to the top financial seat of managed service provider Thrive in January, Matt Kosovsky discusses the complexities of the tech sector.

    By Dan Niepow • June 5, 2026
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    VC-backed Lemhi gives MSPs a repeatable AI consulting playbook

    The software company wants to equip every IT services employee with a business transformation roadmap.

    By June 4, 2026
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    Anthropic adds services track, partner hub to Claude channel program

    The AI model maker has certified more than 10,000 consultants and fielded applications from more than 40,000 firms since the program’s March inception.

    By June 3, 2026
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    Sherweb aims to clean up IT services billing with HaloPSA integration

    The cloud marketplace partnership feeds MSPs real-time purchase data, eliminating time-consuming manual reconciliations and invoicing errors.

    By Kelly Teal, Channel Dive contributor • June 2, 2026
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    Managed security providers eye IT services

    Acquisitions and partnerships are on the MSSP agenda as customers look for full-stack support.

    By May 28, 2026
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    MSP platform providers pile on features

    Industry heavyweights added AI and cybersecurity capabilities, consolidating their IT service management offerings, Omdia researchers found.

    By Kelly Teal, Channel Dive contributor • May 27, 2026
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    SonicWall recruits channel chief from its partner network

    The security services provider appointed former BlueAlly executive Jonathan Berger to SVP of global channels and alliances Tuesday.

    By May 26, 2026
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    The MSP label is up for grabs — but the LAN isn’t

    Companies of all stripes are laying claim to the title of a managed service provider. Who is positioned to win market share?

    By May 26, 2026
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    Harbor IT rounds out midmarket strategy with ComTech buy

    The managed services provider added security and healthcare-focused services to its portfolio with the acquisition.

    By May 21, 2026
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    Channel vendors have an account management problem

    The delicate balance between direct sales and partner-driven deals is under strain, especially in the telco sector.

    By May 20, 2026