Managed services to add $608B to B2B tech and telco growth: Omdia

Omdia Chief Analyst Jay McBain said 'the timing is pretty much perfect' for the MSP market, whose growth outpaces that of the larger economy.

By Kelly Teal, Channel Dive contributor • Dec. 18, 2025

AWS leans on partners to spin up mainframe modernization agents

The hyperscaler launched a platform called AWS Transform Composability aimed at speeding migrations with AI automation.

By Kelly Teal, Channel Dive contributor • Dec. 17, 2025

The true cost of downtime: What every MSP must know

Reliable BCDR is essential for MSPs to protect clients, reduce downtime, and drive recurring revenue. Learn how Datto helps you recover instantly.

Dec. 17, 2025

How MSPs can profit from BCDR in a resilience-driven world

MSPs can boost profits by offering BCDR services that ensure uptime, reduce downtime risks, and drive recurring revenue. Here's how to get started.

Dec. 17, 2025

Front recruits Dialpad alum to accelerate partner sales

Newly hired SVP of global channel sales Mike Kane said he wants to help advisors monetize a previously walled-off area of tech spend.

By James Anderson • Dec. 16, 2025

Former Palantir CIO to lead OpenAI-backed MSP Shield

Shield Technology Partners doubled down on its AI-heavy strategy by hiring the IT leader of one of the world’s fastest growing data companies.

By James Anderson • Dec. 15, 2025

Nerdio urges its partners to plan for AI — especially Copilot

The cloud management platform provider expanded its coverage from Azure Virtual Desktop to Microsoft’s full cloud stack. It wants MSPs to do the same.

By Christine Horton, Channel Dive contributor • Dec. 11, 2025

DXC rolls out AdvisoryX consulting unit amid AI-centric rebrand

The IT services giant is looking to capitalize on what its research confirms: Companies are drowning in AI hype but can't figure out how to actually make it work.

By Phil Harvey • Dec. 10, 2025

RapidScale reaches out to displaced VMware MSPs

Smaller partners cut out of the servicing loop by Broadcom now have an agency model option.

By James Anderson • Dec. 8, 2025

Will Zoom’s partner services pivot create a domino effect?

The communication software company implemented a points-based program that favors badged services over pure sellers. It could be setting a precedent.

By James Anderson • Dec. 5, 2025

OpenAI buys into IT services industry

The model maker will deploy its technology across MSPs owned by Thrive Holdings after taking an ownership stake in the holding company.

By Matt Ashare • Dec. 2, 2025

AppDirect’s NXTSYS acquisition adds to its MSP aptitude

The tech sales platform wants to support an influx of managed service providers selling through an agency model.

By James Anderson • Dec. 1, 2025

IT service providers pivot to cyber

“It is a discipline that is an imperative for all flavors of channel firm,” GTIA VP of Market Research and Intelligence Carolyn April said.

By Christine Horton, Channel Dive contributor • Nov. 25, 2025

Channel partners favor smaller, regional events over mass conventions

MSP executives are steering toward micro-communities as the number of large industry events grows, according to Omdia research.

By Matt Ashare • Nov. 24, 2025

Top channel conferences in 2026

Technology conferences next year will help IT service providers, resellers and distributors keep pace with rapidly changing partner ecosystems.

By Matt Ashare , Phil Harvey , James Anderson , John Moore • Updated Jan. 27, 2026

Wildix’s partner approach gains ground in the US

European unified communications vendor Wildix is expanding in North America, betting on a 100% channel model to attract MSPs.

By Christine Horton, Channel Dive contributor • Nov. 21, 2025

MSPs attract pickier buyers

Investors are closely scrutinizing potential partners, drawing a firm line between top tier firms and smaller players.

By James Anderson • Nov. 17, 2025

Cloudflare sees bundles as a catalyst for partner services

MSPs take note: the network and security provider is packaging its products to make services more profitable.

By James Anderson • Nov. 13, 2025

AWS sweetens its partner incentives

The updates are a response to a growing need for specialized cloud expertise to drive enterprise AI transformation initiatives, the hyperscaler said Tuesday.

By Matt Ashare • Nov. 12, 2025

Cisco partners prepare for top tier status

The company’s two-tiered channel structure will roll out next year, but some service providers got an early jump on qualifying.  

By John Moore • Nov. 10, 2025

Will the MSP model survive AI?

AI will put the nail in the coffin of the break-fix service model for managed service providers, but the industry is continuing to grow.

By James Anderson • Nov. 7, 2025

What if the AI bubble bursts?

IT services providers can mitigate their risks and offer measurable AI use cases, according to Channelholic’s Rich Freeman.

By Kelly Teal, Channel Dive Contributor • Nov. 5, 2025

Telcos, TAs are hungry for VARs’ IT business

Channel partners who fail to address their customers’ network needs may lose business to carriers and partners that bundle IT and telecom services.

By James Anderson • Nov. 4, 2025

MSSPs vie with disaster recovery specialists for cyber dollars

Businesses want better backup and disaster recovery capabilities. Where will they source those services?

By James Anderson • Oct. 31, 2025

Welcome to Channel Dive

It’s a new day for tech channel news at Industry Dive and Informa Tech Target.

By Phil Harvey • Oct. 30, 2025