MSP Evolution

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    MSPs reap hybrid IT rewards while grappling with growing complexity

    Data engineering, security and governance are key challenges service providers face, according to Westcon-Comstor research.

    By Christine Horton, Channel Dive contributor • April 1, 2026
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    Xerox elevates CEO from within amid renewed channel push

    The company appointed COO Louie Pastor to fill the shoes of Steve Bandrowczak, who stepped down from the CEO role Monday.

    By • March 30, 2026
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    Deep Dive

    Partners are flooded with cybersecurity vendor tools

    “At some point, you just throw your hands in the air and you say, ‘I think it's time for me to compete,’” 360 SOC CEO Chris Ichelson said.

    By • March 30, 2026
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    Why TSDs say they’re insulated from broader channel headwinds

    Obstacles facing managed service providers and value added resellers have played into the hands of tech services distributors and advisors.

    By • March 26, 2026
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    Workforce churn hits top MSPs the hardest

    Managed service provider staffing is shifting from a pyramid to a diamond as AI automation phases out tier-one techs, according to Service Leadership data.

    By • March 25, 2026
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    Microsoft partner Sherweb courts cloud-hungry MSPs with platform expansion

    The Montreal-based cloud distributor secured more than $100 million in equity funding to grow its global footprint and scale its marketplace.

    By Christine Horton, Channel Dive contributor • March 25, 2026
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    Summit Holdings bets on humans as MSPs eye AI staffing cuts

    The managed services investment firm is cutting against the grain, pitching a white-label back-office model despite AI pressure to trim labor costs.

    By • March 23, 2026
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    Broadcom unveils unified cybersecurity platform that’s not VMware

    The tech giant is making a channel-first move to close the mid-market security gap, combining forensic and attack prevention tools in a single SaaS offering.

    By • March 23, 2026
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    8x8 takes Engage platform global, opens new doors for channel partners

    The company says partners stand to benefit by selling into departments beyond the traditional contact center, such as operations, retail and healthcare services.

    By Kelly Teal, Channel Dive contributor • March 19, 2026
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    Deep Dive

    MSPs face an AI choice: build, buy or wait for PSAs to catch up

    Vibe coding, OpenClaw and other open source tools have given service providers the option of bringing app development in house, if they dare.

    By • March 17, 2026
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    AWS trains agents to serve the channel

    The hyperscaler armed its partners with a slew of automation tools this week to ease co-selling.

    By • March 17, 2026
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    D&H rides a wave of MSP momentum

    The company promises to give managed service providers the boutique experience they can't get from larger distributors.

    By • March 16, 2026
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    Security-tool sprawl is reducing MSP margins

    Technology sprawl and rising costs are eroding MSP profitability, making clear the need for an identity-first security stack that standardizes rollout, billing and operations.

    March 16, 2026
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    Channel partners curtail salary increases

    Larger MSPs and VARs, especially those with private equity funding, have become the stingiest, according to Service Leadership.

    By • March 12, 2026
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    MSPs ponder the maddening magic of OpenClaw

    The open source tool is stoking MSP imagination and concerns, as a wave of industry-focused AI software companies clamor for attention.

    By • March 11, 2026
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    AI demand is breaking vendor pricing commitments, Logicalis says

    Partners are closing deals without locking in prices as AI-fueled hardware demand scrambles vendor supply chains, according to Logicalis U.S. CEO Jon Groves.

    By Christine Horton, Channel Dive contributor • March 6, 2026
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    How outcome-based pricing will change the channel

    RapidScale is urging vendors to adopt pricing models that are directly tied to consumption. Adoption is slow.

    By • March 5, 2026
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    Opinion

    ITAD firms are the new MSPs — and private equity is taking notice

    The IT asset disposition sector is undergoing a wave of consolidation that mirrors what reshaped the MSP market five years ago.

    By Michael Rosholt • March 2, 2026
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    Cybercriminals seize on MSP tools to harvest personal data

    Threat actors are using legitimate remote monitoring and management platforms as an attack vector, Huntress research found.

    By • Feb. 27, 2026
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    Who’s catching VMware’s partner fallout? 11:11 Systems, mostly

    The managed infrastructure provider is building scale through acquisitions as Broadcom’s channel revamp edges out smaller players.

    By Kelly Teal, Channel Dive contributor • Feb. 25, 2026
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    Myriad360’s Advizex acquisition reflects channel shift toward scale

    The pairing will create an integrated enterprise IT infrastructure platform with $900 million in annual revenue, the companies said Tuesday.

    By • Feb. 24, 2026
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    For MSPs, the next acquisition target is the VAR next door

    Consolidated service providers are getting creative with their acquisition targets to ensure continued revenue growth.

    By • Feb. 24, 2026
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    WatchGuard aims to arm MSPs with enterprise-grade security

    As the threat landscape evolves, the onus is on channel partners to respond or risk taking the blame, the cybersecurity firm’s new CEO said.

    By • Feb. 19, 2026
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    Kaseya to MSPs: Stop thinking like a tech firm and start selling

    SVP Greg Jones says MSPs must prioritize sales and marketing over technical identity — or risk being left behind as margins shrink and competition grows.

    By Christine Horton, Channel Dive contributor • Feb. 18, 2026
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    ConnectWise CEO knows why MSPs find it hard to measure AI success

    The platform provider’s acquisition of agentic AI company Zofiq would establish a data lake spanning an MSP’s disparate tool stack.

    By • Feb. 13, 2026