AI & Automation

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    AppDirect adds AI avatars to its technology commerce platform

    The company acquired Soul Machines to upgrade AI interfaces across B2B sales and support. 

    By • Sept. 29, 2026
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    PSA startup DataGlu targets AutoTask and ConnectWise

    “There's a big opportunity here to displace a couple of giants,” DataGlu CRO Bill Patchett said.

    By • Sept. 28, 2026
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    Sean Gallup / Staff via Getty Images
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    Microsoft retools Copilot

    The software giant is playing catchup with OpenAI and Anthropic, Gartner Senior Director Analyst Larry Cannell said.

    By Paige Gross • Sept. 28, 2026
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    AI’s open source surge recasts IT services

    Partners must provide continuous monitoring and supply chain visibility as AI coding surges, according to ACM researchers.

    By • Sept. 25, 2026
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    Retrieved from TD Synnex on January 08, 2026
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    TD Synnex gears up to drive Nvidia AI racks through the channel

    The distributor teamed up with Mark III Systems to deliver the Vera Rubin-powered compute platform to enterprise customers.

    By • Sept. 25, 2026
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    Accenture Edge, AWS team up to deliver midmarket cloud capabilities

    The two companies deployed a suite of infrastructure, security and AI services tailored to small and midsize customers.

    By • Sept. 24, 2026
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    Opinion

    Partners should pivot to AI governance

    Organizations are struggling to fill a looming control gap for AI tools that are already deployed.

    By Michael Meehan • Sept. 24, 2026
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    Permission granted by Shield Technology Partners
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    Shield touts IT services platform, invests in 20th acquisition

    The MSP platform vendor added Florida-based managed services provider Nerds Support to its growing portfolio this week.

    By • Sept. 24, 2026
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    Okta forms 11-vendor coalition to secure agentic AI

    Initial members of the Blueprint Alliance include CrowdStrike, Zscaler, AWS and Google Cloud.

    By • Sept. 23, 2026
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    AI is now leading driver of new cybersecurity spending

    The prioritization comes at a time of relatively modest growth in overall security investments, according to IANS and Artico Search.

    By David Jones • Updated Sept. 16, 2026
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    Skills gaps, not compute, block enterprises from reaping full AI gains

    IT workers are saving hours each week with AI tools, but most say training for safe and effective use is still lagging, according to Microsoft CSP TrustedTech.

    By Roberto Torres • Sept. 18, 2026
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    Ensono’s AI lead outlines a partner strategy for the technology

    “The market has moved from rewarding AI ambition to demanding evidence of AI productivity,” the MSP’s chief AI officer said.

    By • Sept. 18, 2026
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    Telarus signs Trimio to sell AI cost-cutting through advisors

    The startup will help the tech services distributor's partners track and trim AI usage for clients.

    By • Sept. 17, 2026
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    Only 35% of AI usage time is productive, workers say

    Executives spend almost twice as much time working with artificial intelligence tools as other employees.

    By David McCann • Sept. 17, 2026
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    CBTS creates an agent builder for the channel

    The tech services provider handles engineering and governance, while partners focus on finding the right use cases, driving adoption and scaling outcomes.

    By • Sept. 16, 2026
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    AI makes a mess of the tech job market

    An Andela analysis of almost 50,000 postings for engineering roles found mismatched skills and a proliferation of titles.

    By • Sept. 15, 2026
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    One-third of AI-replaced workers will be rehired by 2029: Gartner

    Less than 1% of 2025 job loses were driven by AI productivity gains, according to the analyst firm.

    By • Sept. 14, 2026
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    Deep Dive

    Accountability, oversight and AI: Inside Microsoft’s security transformation

    Stung by years of embarrassing hacks, the tech giant overhauled how it approached cybersecurity. Company leaders now say they’re seeing results.

    By Eric Geller • Sept. 14, 2026
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    Alianza buys Skribby, aims telco AI at meetings that MSPs manage

    The Belgian startup allows developers to build meeting bots that work inside Microsoft Teams, Google Meet and Zoom.

    By • Sept. 11, 2026
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    Are MSPs losing customer leverage?

    Automation and vibe coding are making the process of switching providers easier and far less painful, in theory.

    By • Sept. 11, 2026
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    Yugabyte moves into the channel

    The cloud-native database vendor is recruiting IT resellers, distributors and service providers to build out a partner program.

    By • Sept. 11, 2026
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    Enterprises grapple with Microsoft 365 misconfigurations

    A Syskit survey shows 90% of IT leaders report security incidents linked to overlooked permissions.

    By • Sept. 10, 2026
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    Joe Raedle / Staff via Getty Images
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    Tech sector continues to shed workers amid AI shift

    The decline could be a reflection of the waves of layoffs tech providers undertook earlier this year, according to a CompTIA analysis.

    By Roberto Torres • Sept. 9, 2026
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    Accenture musters 1K forward deployed engineers to staff Gemini Enterprise business group

    The consulting firm is expanding an existing Google Cloud practice with agentic AI adoption in mind.

    By • Sept. 9, 2026
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    Exabeam joins CrowdStrike, Wiz in Google Cloud security partner group

    The move embeds AI agent tracking capabilities deeper within the hyperscaler’s marketplace.

    By • Sept. 8, 2026