AI & Automation


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    AI risks boost demand across channel services

    Rising breach rates are shaping AI governance and driving the need for more than just cybersecurity.

    By Kelly Teal • July 21, 2026
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    Retrieved from TD Synnex on January 08, 2026
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    TD Synnex CEO bullish on hardware as token costs rise

    “AI is becoming a threat for software and an opportunity for hardware,” Patrick Zammit said.

    By Updated 21 hours ago
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    Delinea launches partner-first program as AI reshapes identity security

    The cybersecurity vendor’s three-tiered program aims to protect discounts and provide AI training.

    By July 17, 2026
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    Annabelle Chih via Getty Images
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    TSMC makes another $100B US investment

    The funding will result in four additional advanced semiconductor manufacturing facilities, bringing the company’s total in the country to 12, the National Institute of Standards and Technology said.

    By Jeff Kinney • July 17, 2026
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    SMBs face critical AI expertise gaps

    Partners should move beyond selling AI to helping clients get results from the technology, Pax8 VP of Channel and Community Engagement Eric Torres said.

    By July 16, 2026
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    AI ROI is rising, but not where companies expected

    Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.

    By Paige Gross • July 15, 2026
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    Amplix chases services, AI-driven sales with latest acquisitions

    The firm has 275 employees after closing its 15th acquisition since 2022.

    By July 15, 2026
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    Accenture leans on acquisitions to fuel midmarket expansion

    “We are being asked to operate like we used to, as independent, entrepreneurial companies,” Accenture Edge’s new CEO Srini Subramanian said.

    By July 15, 2026
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    Tim Boyle / Staff via Getty Images
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    IBM stock tumbles after Q2 infrastructure revenue warning

    Enterprises are forgoing hardware upgrades amid chip supply constraints, according to IDC analyst Ashish Nadkarni.

    By Makenzie Holland • July 14, 2026
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    Shadow AI starts at the top

    Senior leaders are disproportionately responsible for the spread of the unapproved tools, according to TrustedTech.

    By Kelly Teal • July 14, 2026
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    Microsoft moves Azure IP co-sell to Marketplace-first model

    The hyperscaler will end a process that requires independent software vendors to self-report transactions.

    By July 13, 2026
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    William Thomas Cain / Stringer via Getty Images
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    As AI’s role expands, the customer service labor market contracts

    Job postings for customer service in the U.S. have dropped about 10% below pre-pandemic levels, according to Indeed Hiring Lab data.

    By Kristen Doerer • July 13, 2026
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    AI adoption surges as trust plummets: report

    Nearly half of users distrust AI companies despite widespread chatbot usage, according to fintech firm Tether.

    By July 13, 2026
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    Why channel incentive program ROI starts to slip (and how to fix it)

    Stagnate channel incentives diminish ROI. Modernize your strategy to evolve alongside market changes.

    By Jasmyne Green • July 13, 2026
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    MSPs press ahead of internal IT teams on cybersecurity

    Nearly 9 in 10 MSPs plan to boost security spending this year, compared to 78% of in-house teams. The AI gap is wider still.

    By July 10, 2026
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    BitTitan pitches partners on migrations as recurring revenue

    The platform vendor’s channel chief wants MSPs to bill for migrations monthly, not once.

    By July 10, 2026
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    CBTS stockpiles hardware as chip shortages shred price quotes

    The reseller is taking hardware onto its books, betting that customers who  are stuck in approval cycles will pay for price certainty.

    By Updated July 14, 2026
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    Michael M. Santiago / Staff via Getty Images
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    A view from inside Anthropic’s Claude Partner Network

    Caylent is drawing on its experience as an AWS partner to define its lane in the emerging AI-enablement channel.

    By July 9, 2026
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    AI won’t cut jobs, it’ll multiply them: Gartner

    As AI reshapes roles, 60% of organizations will restructure into smaller teams by 2029, the analyst firm said.

    By July 8, 2026
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    Barracuda targets Palo Alto’s SMB blind spot

    The cybersecurity vendor's Evo Security acquisition fills a gap for MSP partners priced out of complex enterprise platforms, Barracuda CEO Rohit Ghai said.

    By July 7, 2026
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    Is Microsoft’s AI software bundle too new?

    Adoption of the Copilot-infused 365 E7 suite has been sluggish, according to Kush Patel, chief innovation officer at Tusker.

    By July 7, 2026
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    AI PCs gain traction despite technical shortcomings

    While current models don’t deliver true on-device AI capabilities, buyers are betting on software upgrades to augment the hardware.

    By July 6, 2026
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    David Ryder / Stringer via Getty Images
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    Microsoft scrambles to secure AI talent, guts Xbox workforce

    The tech giant aims to deploy 6,000 industry and engineering experts as part of the Microsoft Frontier Company initiative launched last week.

    By July 6, 2026
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    ScanSource scores Juniper networking amid HPE channel overhaul

    The distributor will apply a sales strategy it honed working with HPE Aruba in the networking market.

    By July 6, 2026
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    Leon Neal / Staff via Getty Images
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    Engineering blind spots abound as AI code speeds into production

    The race to keep pace with automation tools opens the door for partners to deliver governance and security services.

    By Kelly Teal, Channel Dive contributor • July 2, 2026