AI & Automation

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    Vulnerability exploits push channel to fortify credential defenses

    Partners should heed the customer call for patch prioritization, cyber resilience and AI governance, Verizon’s channel chief said.

    By Kelly Teal, Channel Dive contributor • June 12, 2026
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    Pax8 builds token tracking to help MSPs bill for AI

    The tech marketplace is building a multi-tenant Copilot panel with Microsoft, betting that usage is how partners will charge for AI.

    By • June 12, 2026
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    Companies aren’t prepared for how AI is accelerating impersonation attacks

    Businesses generally aren’t taking a proactive enough approach to blocking schemes that spoof their leaders’ identities, according to a new report.

    By Eric Geller • June 12, 2026
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    Opinion

    The channel’s real AI opportunity is turning infrastructure spend into business outcomes

    The money's going into chips and data centers. The payoff hides in the back-office work nobody demos on stage.

    By Binny Gill • June 11, 2026
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    Nice vies for GSIs, as vendor engineers invade the channel

    The CX giant’s chief partner officer is courting GSIs and VARs after four months on the job. 

    By • June 10, 2026
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    Optiv’s former consulting unit is courting Anthropic

    The Vobis Ventures-acquired unit will bake cybersecurity design into enterprise agentic AI implementations.

    By • June 9, 2026
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    Lexful pours $7M investment into IT services platform

    The startup plans to make its business records and documentation solution generally available next month.

    By • June 8, 2026
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    Cognitive overload clouds AI efficiency gains

    AI technology has reduced menial tasks while increasing the need for oversight, according to BCG.

    By • June 8, 2026
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    ConnectWise bets agentic AI can fix the MSP math problem

    The company's new platform, built on its Zofiq acquisition, aims to let MSPs add customers without adding technicians.

    By • June 8, 2026
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    shutterstock.com/Stock 4you

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    Sponsored by Kaseya

    AI-Powered digital specialist for ticket triage

    AI-powered ticket triage accelerates routing and resolution for busy MSP service desks.

    By Wendy Har, Sr. Director Product Marketing at Kaseya • June 8, 2026
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    Q&A

    Thrive CFO on standing out in a ‘fragmented’ IT marketplace

    Named to the top financial seat of managed service provider Thrive in January, Matt Kosovsky discusses the complexities of the tech sector.

    By Dan Niepow • June 5, 2026
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    VC-backed Lemhi gives MSPs a repeatable AI consulting playbook

    The software company wants to equip every IT services employee with a business transformation roadmap.

    By • June 4, 2026
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    IBM, Google Cloud forge AI platform partnership

    The alliance will arm forward-deployed engineering teams with Gemini agent-building tools to target industry-specific use cases, the companies said Thursday.

    By • June 4, 2026
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    Opine aims to augment rather than replace sales jobs with AI

    Startup Opine has automated repetitive sales tasks but its CEO doesn’t see technology replacing the human touch.

    By • June 4, 2026
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    Anthropic adds services track, partner hub to Claude channel program

    The AI model maker has certified more than 10,000 consultants and fielded applications from more than 40,000 firms since the program’s March inception.

    By • June 3, 2026
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    AI use could lead to a connectivity crisis

    Networks need to start moving tokens, not just bits, according to Tech Mahindra executive Manish Mangal.

    By • June 3, 2026
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    Cisco bundles agentic management platform into existing partner tiers

    Cisco Cloud Control arrives without added licensing costs, and the vendor says partners with deep domain expertise are best positioned to build on it.

    By • June 3, 2026
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    Optiv flips the platform script, teams with Channelscaler to deploy vendor portal

    The reseller is looking to increase engagement with its top partners, Optiv Senior Director of Partner Programs Hunter Haverty said.

    By • June 2, 2026
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    Hyland pushes AI adoption in partner program revamp

    The content-management platform punctuated its channel overhaul by rolling out a suite of agentic AI features.

    By • June 2, 2026
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    Nvidia stretches compute power to Windows PCs in support of agents

    A superchip powering AI agents on personal devices and a deskside supercomputer establishes Nvidia as a compute provider across the tech stack.

    By Makenzie Holland • June 1, 2026
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    Capchase adds $200M to help businesses, resellers pay for tech

    The vendor financing firm promises to shorten the tech sales cycle that automates loan generation. 

    By • June 1, 2026
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    Sponsored by ITA Group

    Simplifying channel incentives is the fastest way to drive engagement

    Complicated incentives drive partners to your competitors. Simplifying should be your priority.

    By Jasmyne Green • June 1, 2026
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    Claude pricing raises new budgeting questions for CFOs

    As Anthropic’s model becomes more prevalent across finance, CFOs may have to pay closer attention to token-based billing and its impact on the growing cost of enterprise AI usage.

    By Adam Zaki • May 29, 2026
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    Nutanix steers customers to the cloud as server costs spike

    The virtualization vendor continues to pick off unhappy VMware customers amid supply chain challenges, CEO Rajiv Ramaswami said Wednesday.

    By • May 28, 2026
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    Salesforce says AI is boosting, not killing SaaS

    CEO Marc Benioff addressed SaaSpocalypse fears on an earnings call as AI revenue reached $3.4 billion, with Agentforce now handling more inquiries than humans.

    By • May 28, 2026