AI & Automation


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    One-third of AI-replaced workers will be rehired by 2029: Gartner

    Less than 1% of 2025 job loses were driven by AI productivity gains, according to the analyst firm.

    By Sept. 14, 2026
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    Deep Dive

    Accountability, oversight and AI: Inside Microsoft’s security transformation

    Stung by years of embarrassing hacks, the tech giant overhauled how it approached cybersecurity. Company leaders now say they’re seeing results.

    By Eric Geller • Sept. 14, 2026
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    Alianza buys Skribby, aims telco AI at meetings that MSPs manage

    The Belgian startup allows developers to build meeting bots that work inside Microsoft Teams, Google Meet and Zoom.

    By Sept. 11, 2026
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    Are MSPs losing customer leverage?

    Automation and vibe coding are making the process of switching providers easier and far less painful, in theory.

    By Sept. 11, 2026
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    Yugabyte moves into the channel

    The cloud-native database vendor is recruiting IT resellers, distributors and service providers to build out a partner program.

    By Sept. 11, 2026
  • Syskit CEO Toni Frankola.
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    Enterprises grapple with Microsoft 365 misconfigurations

    A Syskit survey shows 90% of IT leaders report security incidents linked to overlooked permissions.

    By Sept. 10, 2026
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    Joe Raedle / Staff via Getty Images
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    Tech sector continues to shed workers amid AI shift

    The decline could be a reflection of the waves of layoffs tech providers undertook earlier this year, according to a CompTIA analysis.

    By Roberto Torres • Sept. 9, 2026
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    Accenture musters 1K forward deployed engineers to staff Gemini Enterprise business group

    The consulting firm is expanding an existing Google Cloud practice with agentic AI adoption in mind.

    By Sept. 9, 2026
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    Exabeam joins CrowdStrike, Wiz in Google Cloud security partner group

    The move embeds AI agent tracking capabilities deeper within the hyperscaler’s marketplace.

    By Sept. 8, 2026
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    AI deployments got expensive in 2026. Here’s the receipt

    Tokenmaxxing, cost controls, governance gaps and grid limits complicated the AI narrative as partners grappled with adoption challenges. 

    By Sept. 8, 2026
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    Shutterstock/ Gorodenkoff Productions

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    Sponsored by Eaton

    Infrastructure assessments: The hidden key to AI power readiness

    AI is exposing power gaps. Eaton IT infrastructure assessments help partners uncover risks before growth stalls.

    Sept. 8, 2026
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    JFrog automates compliance as AI coding agents outpace traditional audits

    The vendor embedded continuous monitoring for software development into its governance tool.

    By Sept. 4, 2026
  • Business professionals seated in a modern boardroom interact during a laptop-based AI presentation.
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    Opinion

    How to avoid the AI pilot trap

    Why are channel partners burning time on pilots that never ship?

    By Zaré Baghdasarian • Sept. 3, 2026
  • CEO and founder of Flamingo Michael Assraf.
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    Flamingo raises $4.5M to pull MSPs out of their own ticket queue

    The managed service platform provider combines open-source tooling with AI agents that autonomously handle tickets, backups and security incidents.

    By Sept. 2, 2026
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    Rachelle Lara/Telarus/Channel Dive
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    IT teams chase discounts as they rip and replace their vendors: Telarus

    Rising costs and fast-changing technology are eroding IT vendor loyalty.

    By Sept. 1, 2026
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    Dani James/Channel Dive
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    Retailers bet on AI for supply chain, ‘smart’ shopping

    Large retailers are using AI technologies to overhaul their customer experience, supply chain and personalized shopping offerings, according to Q2 earnings calls.

    By Paige Gross • Aug. 31, 2026
  • An Amazon Web Services technician passes on a AWS UltraServer in Austin, Texas on October 2, 2025
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    Noah Berger/Getty Images via Amazon Web Services via Getty Images
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    Nvidia partners with Cloverleaf to accelerate data center development

    Nvidia customers can tap data center developer Cloverleaf's portfolio of powered sites, creating an integrated approach from chips to AI facilities.

    By Aug. 31, 2026
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    Why CX budget planning is broken — and how to fix it for 2027

    Teams are pouring money into AI and other tech while underinvesting in the foundations necessary to deliver ROI, experts say.

    By Michael Brady • Aug. 31, 2026
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    Agentic AI is shifting the pricing models CIOs rely on

    A trend toward outcome-based billing is prompting IT leaders to rethink vendor management strategies, according to executives and analysts.

    By Patrick Thibodeau • Aug. 31, 2026
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    Mario Tama/Getty Images via Getty Images
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    Data center market faces all-time low vacancies despite record-breaking construction

    Power capacity available for lease fell to 1.4% in the first half of 2026, even as under-construction capacity surged 25%, according to CBRE.  

    By Aug. 28, 2026
  • Attendees walk through an expo hall during AWS re:Invent 2025, a conference hosted by Amazon Web Services, at The Venetian Convention & Expo Center on December 2, 2025 in Las Vegas, Nevada.
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    Noah Berger/Getty Images for Amazon Web Services via Getty Images
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    AWS pushes partners to rethink pricing for the AI era

    The cloud giant favors outcome-based billing models to ensure customers are getting value from technology investments.

    By Aug. 28, 2026
  • The icons for generative AI applications Grok, ChatGPT and Gemini are pictured on a purple screen.
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    Opinion

    Consultants are walking away when AI clients need them most

    In the rush to implement the technology, too many projects have failed to deliver long-term, productive use cases.

    By Sam Shar • Aug. 28, 2026
  • A man stands on a stage next to a screen that shows the stages of a cyberattack
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    Eric Geller/Channel Dive
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    Hundreds of agents went rogue in lead up to Hugging Face breach

    OpenAI released a technical breakdown of the historic incident and plans changes to prevent such an occurrence from happening again. 

    By David Jones • Aug. 27, 2026
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    Retrieved from TD Synnex on January 08, 2026
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    TD Synnex adds Microsoft, Cisco deal data to PartnerFirst portal

    The tech distributor also connected the platform to Salesforce and QuickBooks Online.

    By Aug. 27, 2026
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    Permission granted by Cloud Communications Group
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    Cloud Communications Group platforms its consulting data

    The tech advisor firm aims to help partners cut through the complexities of procurement-by-committee.

    By Aug. 26, 2026