AI & Automation: Page 2
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Workday fires CEO, seeks to digest recent AI acquisitions
The ERP software provider’s stock hit a three-year low when it revealed it was replacing its CEO with co-founder Aneel Bhusri.
By James Anderson • Feb. 9, 2026 -
AI is saving customer support teams time, survey finds
Other benefits include scaling support without growing headcount and reduced cost to serve, according to an Intercom survey.
By Bryan Wassel • Feb. 6, 2026 -
Neoclouds capture growing AI workload traffic, Backblaze says
The storage provider saw sustained traffic growth to GPU specialists in Q4, signaling an ecosystem opportunity beyond hyperscale platforms.
By Kelly Teal, Channel Dive contributor • Feb. 6, 2026 -
Google’s $185B bet on rising customer demand for AI
CEO Sundar Pichai said Wednesday the surge in CapEx spend will let the company set "an eye toward the future" amid a boom in cloud revenue.
By Roberto Torres • Feb. 5, 2026 -
Cognizant CEO warns AI won’t magically produce value
“You can't apply this technology on existing old processes,” Ravi Kumar S said Wednesday. “You have to reinvent and reimagine the process.”
By Matt Ashare • Feb. 5, 2026 -
AI creates identity sprawl crisis for channel partners
Automation and non-human identities are changing attack strategies, according to separate reports from Netwrix and the Cloud Security Alliance.
By Kelly Teal, Channel Dive contributor • Feb. 4, 2026 -
Autonomous attacks ushered cybercrime into AI era in 2025
Malwarebytes urged companies to adopt continuous monitoring and lock down identity systems as AI models get better at orchestrating intrusions.
By Eric Geller • Feb. 4, 2026 -
Lexful looks to untangle MSP documentation with AI
The software startup built a platform with embedded AI search to guide IT services providers through legacy specs and records.
By James Anderson • Feb. 4, 2026 -
HP CEO Enrique Lores steps down
After more than three decades, Lores departed Tuesday to become the CEO of PayPal. The PC giant appointed Bruce Broussard as interim CEO.
By Matt Ashare • Feb. 3, 2026 -
IT services help drive global tech spend above $6 trillion: Gartner
Despite surging data center investments and substantial year-over-year growth in software, third-party IT services will remain the largest segment in 2026.
By Matt Ashare • Updated Feb. 5, 2026 -
AWS, Nutanix deliver sovereign cloud that partners can work with
Geopolitical developments are creating challenges and opportunities for IT service providers, resellers and consultants.
By Kelly Teal, Channel Dive contributor • Feb. 2, 2026 -
Verizon plans to fight churn with better end-to-end experience
CEO Dan Schulman said the company will deploy AI at scale to help it reduce complexity, anticipate customer pain points and personalize interactions.
By Bryan Wassel • Feb. 2, 2026 -
Enterprise infrastructure still not ready for AI
Most tech leaders report feeling ill equipped to manage rising infrastructure demands as AI compute ramps up.
By Scarlett Evans • Jan. 30, 2026 -
SAP leans on partners to drive mid-market ERP migrations
“The mid-market is actually by far now the fastest-growing market within our customer base,” CEO Christian Klein said during a Wednesday earnings call.
By Matt Ashare • Jan. 30, 2026 -
IBM enjoys a mainframe sales boost as its software segment soars
The company reported its highest annual revenue for zSystems units in two decades coupled with record growth in software revenue for the 2025 fiscal year.
By Matt Ashare • Jan. 29, 2026 -
Microsoft AI investments raise questions about long-term strategy
CEO Satya Nadella reported rising interest in cloud and AI sovereignty, which analysts warned could lead to more selective enterprise buying patterns.
By Makenzie Holland • Jan. 29, 2026 -
AI hype vs. hard reality: How channel partners can thrive in 2026
The 2026 channel partner playbook: Survive vendor consolidation, dodge the AI hype trap, and figure out how to actually make money from all this automation.
By Phil Harvey • Jan. 29, 2026 -
Thrive puts ServiceNow agents to work in AI push
The IT services provider has poured money and headcount into its security and AI practices in the last two years.
By James Anderson • Jan. 28, 2026 -
Amazon cuts 16K jobs citing ongoing culture shift
The company tied the cuts back to the reorganization push that drove 14,000 layoffs in October.
By Roberto Torres • Jan. 28, 2026 -
3 forces redirecting the flow of channel business in 2026
IDC analysts say build-based platform strategies are gaining traction as vendors and partners increasingly overlap in their sales approaches and value propositions.
By Christine Horton, Channel Dive contributor • Jan. 27, 2026 -
Channel sales to top $4 trillion this year
Partner-driven deals will account for two-thirds of global IT spend in 2026, according to analyst firm Omdia.
By Matt Ashare • Jan. 26, 2026 -
Supply constraints hinder Intel’s turnaround efforts
Revenues remained flat during the 2025 fiscal year as the chipmaker's plan to return to growth unfolded.
By Roberto Torres • Jan. 23, 2026 -
Why HP isn’t worried about a PC memory chip shortage
“Hiccups have happened before and we have learned to live with them — it’s a normal situation in this industry,” said HP's Marcos Razon.
By Matt Ashare • Jan. 23, 2026 -
Leaders await ‘significant’ revenue boost from AI by 2030
Investments to fuel the technology will soar over the next four years, but executives fear integration issues will hinder adoption, according to an IBM study.
By Makenzie Holland • Jan. 22, 2026 -
Confusion clouds Microsoft partners’ path on discount changes
Microsoft wants its partners to drive Copilot adoption and expand Microsoft 365 usage in their clients. That’s easier said than done.
By James Anderson • Jan. 21, 2026