AI & Automation: Page

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    AI deployments got expensive in 2026. Here’s the receipt

    Tokenmaxxing, cost controls, governance gaps and grid limits complicated the AI narrative as partners grappled with adoption challenges. 

    By • Sept. 8, 2026
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    Shutterstock/ Gorodenkoff Productions

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    Sponsored by Eaton

    Infrastructure assessments: The hidden key to AI power readiness

    AI is exposing power gaps. Eaton IT infrastructure assessments help partners uncover risks before growth stalls.

    Sept. 8, 2026
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    Permission granted by Nidhi Sharma
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    JFrog automates compliance as AI coding agents outpace traditional audits

    The vendor embedded continuous monitoring for software development into its governance tool.

    By • Sept. 4, 2026
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    Opinion

    How to avoid the AI pilot trap

    Why are channel partners burning time on pilots that never ship?

    By Zaré Baghdasarian • Sept. 3, 2026
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    Flamingo raises $4.5M to pull MSPs out of their own ticket queue

    The managed service platform provider combines open-source tooling with AI agents that autonomously handle tickets, backups and security incidents.

    By • Sept. 2, 2026
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    Rachelle Lara/Telarus/Channel Dive
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    IT teams chase discounts as they rip and replace their vendors: Telarus

    Rising costs and fast-changing technology are eroding IT vendor loyalty.

    By • Sept. 1, 2026
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    Dani James/Channel Dive
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    Retailers bet on AI for supply chain, ‘smart’ shopping

    Large retailers are using AI technologies to overhaul their customer experience, supply chain and personalized shopping offerings, according to Q2 earnings calls.

    By Paige Gross • Aug. 31, 2026
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    Noah Berger/Getty Images via Amazon Web Services via Getty Images
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    Nvidia partners with Cloverleaf to accelerate data center development

    Nvidia customers can tap data center developer Cloverleaf's portfolio of powered sites, creating an integrated approach from chips to AI facilities.

    By • Aug. 31, 2026
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    Agentic AI is shifting the pricing models CIOs rely on

    A trend toward outcome-based billing is prompting IT leaders to rethink vendor management strategies, according to executives and analysts.

    By Patrick Thibodeau • Aug. 31, 2026
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    Why CX budget planning is broken — and how to fix it for 2027

    Teams are pouring money into AI and other tech while underinvesting in the foundations necessary to deliver ROI, experts say.

    By Michael Brady • Aug. 31, 2026
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    Mario Tama/Getty Images via Getty Images
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    Data center market faces all-time low vacancies despite record-breaking construction

    Power capacity available for lease fell to 1.4% in the first half of 2026, even as under-construction capacity surged 25%, according to CBRE.  

    By • Aug. 28, 2026
  • Attendees walk through an expo hall during AWS re:Invent 2025, a conference hosted by Amazon Web Services, at The Venetian Convention & Expo Center on December 2, 2025 in Las Vegas, Nevada.
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    Noah Berger/Getty Images for Amazon Web Services via Getty Images
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    AWS pushes partners to rethink pricing for the AI era

    The cloud giant favors outcome-based billing models to ensure customers are getting value from technology investments.

    By • Aug. 28, 2026
  • The icons for generative AI applications Grok, ChatGPT and Gemini are pictured on a purple screen.
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    Opinion

    Consultants are walking away when AI clients need them most

    In the rush to implement the technology, too many projects have failed to deliver long-term, productive use cases.

    By Sam Shar • Aug. 28, 2026
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    Eric Geller/Channel Dive
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    Hundreds of agents went rogue in lead up to Hugging Face breach

    OpenAI released a technical breakdown of the historic incident and plans changes to prevent such an occurrence from happening again. 

    By David Jones • Aug. 27, 2026
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    Retrieved from TD Synnex on January 08, 2026
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    TD Synnex adds Microsoft, Cisco deal data to PartnerFirst portal

    The tech distributor also connected the platform to Salesforce and QuickBooks Online.

    By • Aug. 27, 2026
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    Permission granted by Cloud Communications Group
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    Cloud Communications Group platforms its consulting data

    The tech advisor firm aims to help partners cut through the complexities of procurement-by-committee.

    By • Aug. 26, 2026
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    One-third of employees overstate AI skills: report

    Workers are grappling to translate AI confidence to results as executives push AI adoption, according to a WalkMe survey.

    By • Aug. 26, 2026
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    Managed service providers risk customer churn

    Traditional IT support won’t keep clients from switching to an MSP with AI deployment expertise, according to a Corsica Technologies study.

    By Kelly Teal, Channel Dive contributor • Aug. 26, 2026
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    AI assistants replace third-party advisors in some B2B purchases

    Buyers are leaning on chatbots to provide a second opinion on the products and services their partners recommend.

    By • Aug. 25, 2026
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    Courtesy of Microsoft
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    AI data center spending drives growth in semiconductor market

    CIOs are contending with rising compute costs, looking to cheaper models to rein in spending amid rapid infrastructure expansion. 

    By Makenzie Holland • Aug. 24, 2026
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    CrowdStrike mobilizes cybersecurity coalition to defend SMBs

    The security vendor is leaning on partners to expand Project QuiltWorks to midmarket companies.

    By • Aug. 21, 2026
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    Definition of ‘AI company’ is fast growing more inclusive

    For almost half of the S&P 500, artificial intelligence is vital to their business models, investment theses or growth prospects.

    By David McCann • Aug. 20, 2026
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    Opinion

    Why AI deserves its own category

    Confusing AI with automation is a big mistake that creates major risks for regulated organizations.

    By Rick Mutzel • Aug. 20, 2026
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    Palo Alto Networks, NTT Data ink $1B cybersecurity pact

    The alliance builds on an existing partnership, mobilizing forward deployed engineers to drive a joint AI governance and security initiative.

    By • Aug. 20, 2026
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    Private equity, cybersecurity drive managed services industry consolidation

    MSP acquisitions surged, increasing 73% year over year in the first quarter of 2026, according to Omdia research.

    By • Updated Sept. 14, 2026