AI & Automation: Page 2

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    Partners have a vital role in guiding enterprise AI adoption

    Enterprises are grappling with governance gaps as AI use escapes IT oversight, according to Nutanix.

    By Kelly Teal, Channe Dive contributor • March 12, 2026
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    R. Eskalis/NIST. Retrieved from NIST.
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    Industry to NIST: Keep agentic AI standards flexible and voluntary

    The business community said security guidance should reflect the nascency and diversity of the field.

    By Eric Geller • March 11, 2026
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    Retrieved from OpenClaw on March 11, 2026
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    MSPs ponder the maddening magic of OpenClaw

    The open source tool is stoking MSP imagination and concerns, as a wave of industry-focused AI software companies clamor for attention.

    By • March 11, 2026
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    Consumers prefer talking to people in customer service

    Two-thirds of consumers are not confident with how companies use generative AI to interact with customers, a Pegasystems survey found.  

    By Bryan Wassel • March 10, 2026
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    Courtesy of Salesforce
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    Deep Dive

    Salesforce makes fast frenemies with its CCaaS partners

    The software giant introduced Agentforce Contact Center, a solution that integrates directly with its CRM, threatening third-party add-ons.

    By • Updated March 23, 2026
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    HPE has a three-pronged plan to weather chip shortages

    The server and networking vendor will continue to add surcharges and reprice existing orders as it scrambles to meet customer demand.

    By • March 10, 2026
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    Andrew Harnik via Getty Images
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    Trump’s new cybersecurity strategy makes promises but lacks details

    In a document released Friday, the administration vowed to increase the government’s use of AI for rapid cyber defense.

    By Eric Geller • March 9, 2026
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    Noah Berger / Stringer via Getty Images
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    How agentic AI, multi-product packages are shaping AWS Marketplace

    Channel partners are working together to deliver bundled solutions on the cloud behemoth’s procurement platform, AWS VP Matt Yanchyshyn said.

    By • March 9, 2026
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    AI demand is breaking vendor pricing commitments, Logicalis says

    Partners are closing deals without locking in prices as AI-fueled hardware demand scrambles vendor supply chains, according to Logicalis U.S. CEO Jon Groves.

    By Christine Horton, Channel Dive contributor • March 6, 2026
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    Okta cedes consulting, systems integration to partners in cybersecurity platform push

    “We’re going to give up the professional services dollar as an investment to make this whole ecosystem bigger and empower our long-term subscription growth," CEO Todd McKinnon said.

    By • March 5, 2026
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    Microsoft expands sovereign cloud capabilities to support AI models

    Vendors are vying for customer budgets as geopolitical tensions and regulatory demands drive businesses to maintain control over their data.

    By Makenzie Holland • March 4, 2026
  • A sign with Broadcom's corporate logo stands in front of a the company's office in San Jose, California, on A sign is posted in front of a Broadcom office on Dec. 12, 2024.
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    Justin Sullivan / Staff via Getty Images
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    Broadcom targets telcos with customized private cloud

    The tech giant unveiled VMware Telco Cloud Platform 9 Monday at Mobile World Congress in Barcelona, promising storage and memory cost savings.

    By • March 3, 2026
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    Salesforce pushes partners to prioritize agentic AI outcomes

    The software company retooled its consulting program to encourage secure, compliant and verifiable Agentforce deployments, Salesforce SVP Andrew Kisslo said.

    By • March 2, 2026
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    Dell reacts to memory chip crunch as PC, server revenues soar

     “We're compressing discounting,” COO Jeff Clarke said Thursday. “Our quotes are valid for the shortest period of time they've ever been.”

    By • Feb. 27, 2026
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    Pure Storage rebrands as Everpure, acquires 1touch to push deeper into AI data management

    Following its first $1B revenue quarter, the company's name change says less about what it does and more about where it wants to go.

    By Christine Horton, Channel Dive contributor • Feb. 27, 2026
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    Justin Sullivan / Staff via Getty Images
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    Workday frames AI as friend, not foe

    “No amount of vibe coding is going to produce an HR or an ERP system,” Aneel Bhusri said in his first earnings call since returning as CEO.

    By • Feb. 26, 2026
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    Myriad360’s Advizex acquisition reflects channel shift toward scale

    The pairing will create an integrated enterprise IT infrastructure platform with $900 million in annual revenue, the companies said Tuesday.

    By • Feb. 24, 2026
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    In the AI era, CISOs worry about data leaks and doubt tech will solve skills gaps

    CISOs see AI as necessary but insufficient technology and fraught with risks, a new report found.

    By Eric Geller • Feb. 24, 2026
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    Chip shortages spur demand for refurbished hardware

    Partners are turning to IT asset disposition to supplement new products as component prices increase, according to Omdia.

    By • Feb. 23, 2026
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    FinOps teams gain clout as AI costs climb

    Cost management efforts have spread beyond cloud as enterprises work to get AI spending under control, according to the FinOps Foundation.

    By Makenzie Holland • Feb. 23, 2026
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    Michael M. Santiago via Getty Images
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    AI’s ‘connective tissue’ is woefully insecure, Cisco warns

    In a new report, the company also said businesses should beware of the “SolarWinds of AI.”

    By Eric Geller • Feb. 20, 2026
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    WatchGuard aims to arm MSPs with enterprise-grade security

    As the threat landscape evolves, the onus is on channel partners to respond or risk taking the blame, the cybersecurity firm’s new CEO said.

    By • Feb. 19, 2026
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    Palo Alto Networks shrugs off AI worries amid ‘platformization’ push

    “I'm still confused why the market is treating AI as a threat to … cybersecurity,” Chair and CEO Nikesh Arora said Tuesday, during the company’s Q2 2026 earnings call.

    By • Feb. 18, 2026
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    Mitel pushes hybrid UC systems in partner program revamp

    The unified communication technology provider in January rolled out a points-driven rewards program tied to partner expertise and customer outcomes.

    By • Feb. 17, 2026
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    Demand for tech talent remains high as skills gaps widen

    Only 7% of technology hiring managers feel confident in their ability to fill in-demand roles, according to a Robert Half report.

    By Roberto Torres • Feb. 13, 2026