AI & Automation: Page

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    GoTo gives MSPs AI assistance with the promise of oversight

    “MSPs are not short on tools — they’re short on people,” VP of Global Partner Ecosystems Steve Shattuck said.

    By • Oct. 27, 2026
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    How AI expertise is shifting the balance of power in the channel

    After a year of tighter pricing, supply restrictions and selective partner investment, negotiating clout is shifting back toward partners, according to Omdia.

    By • Oct. 26, 2026
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    Companies are encouraging AI use. But do employees trust it?

    If employees do not trust AI today, what happens when they are asked to hand it more control tomorrow?

    Oct. 26, 2026
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    Which MSPs do ChatGPT and Gemini recommend? A new study names names

    Dataprise and Ntiva led a one-day test of five AI engines, but 103 of 152 MSPs surfaced only once. Ntiva’s marketing chief says the rules keep shifting.

    By • Oct. 23, 2026
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    SentinelOne unveils AI security partner certifications

    The cybersecurity platform provider also added early access to an agentic AI detection tool for service providers and resellers to its partner program.

    By • Oct. 22, 2026
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    Arms Cyber retools managed services program to fuel midmarket expansion

    The endpoint protection vendor rolled out pay-as-you-grow licensing, fleetwide discounts and partner-controlled support to incentivize its channel.

    By • Oct. 22, 2026
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    AI billing suprises trigger operational strain: Splunk

    The Cisco-owned observability platform found that more than half of organizations are grappling with unexpected costs. 

    By Makenzie Holland • Oct. 22, 2026
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    Oxide gets a $445M funding boost as workloads move on-premises

    The startup and its investors are banking on AI economics to drive compute from the cloud to modernized data centers as enterprises weigh the costs of owning infrastructure.

    By • Oct. 22, 2026
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    China-nexus actor linked to attack on ConnectWise Cloud Backup

    Researchers said the hackers employed a powerful AI tool to accelerate and scale the attacks against hundreds of Microsoft 365 users.

    By David Jones • Oct. 22, 2026
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    Optro invites ISVs and distributors into its channel program

    The vendor will also provide market development funding as it builds out partner alliances with Carahsoft, TD Synnex and other distributors.

    By • Oct. 21, 2026
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    Analysts clash over AI hardware boom

    Infrastructure buildouts are driving massive capital investments, but Omdia experts disagreed about the channel opportunity at the Canalys Forum.

    By • Oct. 21, 2026
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    Zoom has adoption in mind with latest partner program revamp

    Enabling partners to provide implementation services was only the first step for the vendor, according to Global Head of Channel GTM Nick Tidd.

    By • Oct. 20, 2026
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    Virtuozzo bets on VMware exodus

    Infrastructure software vendor Virtuozzo launched the latest iteration of its platform to accelerate GPU-as-a-service enablement for partners.

    By • Oct. 20, 2026
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    Cognizant commits to training 18,000 Google Cloud AI specialists

    The IT services firm created the Gemini Frontier Capability Group to house teams of forward deployed engineers.

    By • Oct. 20, 2026
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    Accelerate Partners fires up FinOps for private equity

    The tech advisor teamed up with Procure IT to integrate total cost of ownership into the broker model.

    By • Oct. 16, 2026
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    Sophos aims to help MSPs become better CISOs

    The cybersecurity provider launched a platform to give managed service providers automated compliance and risk assessment capabilities.

    By • Oct. 16, 2026
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    AI security tools trigger alert fatigue

    As automation floods into cybersecurity, teams are having trouble focusing on actual threats, according to N-able.

    By • Oct. 15, 2026
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    Software providers sweat AI costs

    Vendors want better visibility into how the tech is being used amid shifts in pricing structures, a Revenera study found.

    By Paige Gross • Oct. 15, 2026
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    IFS plans AI marketplace for partners

    The software vendor wants partners to monetize industry-specific capabilities as automation changes traditional implementation services.

    By • Oct. 15, 2026
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    Opinion

    MSPs should put cloud lessons to work with AI

    Treating technology deployment as one-time projects risks leaving recurring revenues on the table.

    By Kyle Schofield • Oct. 15, 2026
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    Broadcom reinforces VMware hypervisor cyberdefenses

    The company unveiled HyperArmor to give customers tools to prevent AI-assisted incursions.

    By • Oct. 14, 2026
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    Viirtue bets that IT teams want chatbot choice

    MCP server access will be table stakes for AI-assisted connectivity services, the voice provider’s cofounder and CEO said.

    By • Oct. 14, 2026
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    SolarWinds aims to automate first-line IT tasks

    The company's Avior AI system acts more like an experienced principal than an intern, Avior Product Manager Abigail Norman said.

    By • Oct. 14, 2026
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    IFS hands partners new midmarket deals in $336M channel push

    Partners will own new customer opportunities at companies with less than $200 million in annual revenue, IFS said Tuesday at its Unleashed conference.

    By • Oct. 13, 2026
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    TD Synnex gives partners 53 agentic tools to ease reselling

    The technology distributor added automation and an MCP connector to its PartnerFirst platform at its annual Inspire event.

    By • Oct. 13, 2026