AI will force MSPs to rethink where they add value, Omdia warns

As AI automates routine service delivery, the analyst firm is telling managed services providers to differentiate on expertise or risk becoming irrelevant.

By Christine Horton, Channel Dive contributor • July 28, 2026

Nearly every business uses AI. Most still aren’t fully realizing value.

Vertical platforms are emerging to close the gap, according to an Aptean report.

By Nidhi Sharma • July 28, 2026

Nonprofit funding squeeze spells opportunity for MSPs

Managed IT service providers are helping nonprofits do more with less as grants are frozen and donations dry up.

By James Anderson • July 27, 2026

The agentic AI scaling gap is a partner opportunity

Unisys found only 23% of organizations have scaled agentic AI, even as 93% keep spending on it. Closing that gap is the channel's opening.

By Kelly Teal, Channel Dive contributor • July 27, 2026

AI shifts software engineering from code production to orchestration

As routine tasks are automated, channel partners should move up the value stack toward architecture, security and governance, according to market data firm Draup.

By Nidhi Sharma • July 24, 2026

Google hikes capital expenditures to $205B, citing demand growth

Overall capacity of U.S. data centers is expected to double over the next three years, according to a report published Thursday by Synergy Research Group.

By Makenzie Holland • July 23, 2026

IBM attributes mainframe revenue collapse to delays, not destruction

Customers redirected budgets to beat server price hikes, CEO Arvind Krishna said during a Wednesday earnings call.

By Matt Ashare • July 23, 2026

Microsoft taps CSP partners to distribute free Copilot trials

The company will let registered cloud solution providers sell a free 365 bundle to small and midsize businesses beginning Aug. 1.

By Matt Ashare • July 22, 2026

Managed mainframe services is a niche that just won’t quit

Despite IBM’s recent infrastructure revenue falloff, AI adoption has breathed new life into on-premises compute.

By Matt Ashare • July 21, 2026

How partners become ‘economic control planes’ for AI

Channel firms should focus on helping clients chose AI tools, monitor performance and keep costs in check, Gartner Senior Principal Arunasree Cheparthi said.

By Nidhi Sharma • July 21, 2026

AI risks boost demand across channel services

Rising breach rates are shaping AI governance and driving the need for more than just cybersecurity.

By Kelly Teal • July 21, 2026

TD Synnex CEO bullish on hardware as token costs rise

“AI is becoming a threat for software and an opportunity for hardware,” Patrick Zammit said.

By Matt Ashare • Updated July 20, 2026

Delinea launches partner-first program as AI reshapes identity security

The cybersecurity vendor’s three-tiered program aims to protect discounts and provide AI training.

By Nidhi Sharma • July 17, 2026

TSMC makes another $100B US investment

The funding will result in four additional advanced semiconductor manufacturing facilities, bringing the company’s total in the country to 12, the National Institute of Standards and Technology said.

By Jeff Kinney • July 17, 2026

SMBs face critical AI expertise gaps

Partners should move beyond selling AI to helping clients get results from the technology, Pax8 VP of Channel and Community Engagement Eric Torres said.

By Nidhi Sharma • July 16, 2026

AI ROI is rising, but not where companies expected

Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.

By Paige Gross • July 15, 2026

Amplix chases services, AI-driven sales with latest acquisitions

The firm has 275 employees after closing its 15th acquisition since 2022.

By James Anderson • July 15, 2026

Accenture leans on acquisitions to fuel midmarket expansion

“We are being asked to operate like we used to, as independent, entrepreneurial companies,” Accenture Edge’s new CEO Srini Subramanian said.

By Matt Ashare • July 15, 2026

IBM stock tumbles after Q2 infrastructure revenue warning

Enterprises are forgoing hardware upgrades amid chip supply constraints, according to IDC analyst Ashish Nadkarni.

By Makenzie Holland • July 14, 2026

Shadow AI starts at the top

Senior leaders are disproportionately responsible for the spread of the unapproved tools, according to TrustedTech.

By Kelly Teal • July 14, 2026

Microsoft moves Azure IP co-sell to Marketplace-first model

The hyperscaler will end a process that requires independent software vendors to self-report transactions.

By Matt Ashare • July 13, 2026

As AI’s role expands, the customer service labor market contracts

Job postings for customer service in the U.S. have dropped about 10% below pre-pandemic levels, according to Indeed Hiring Lab data.

By Kristen Doerer • July 13, 2026

AI adoption surges as trust plummets: report

Nearly half of users distrust AI companies despite widespread chatbot usage, according to fintech firm Tether.

By Nidhi Sharma • July 13, 2026

Why channel incentive program ROI starts to slip (and how to fix it)

Stagnate channel incentives diminish ROI. Modernize your strategy to evolve alongside market changes.

By Jasmyne Green • July 13, 2026

MSPs press ahead of internal IT teams on cybersecurity

Nearly 9 in 10 MSPs plan to boost security spending this year, compared to 78% of in-house teams. The AI gap is wider still.

By James Anderson • July 10, 2026