AI & Automation: Page 3

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    IT teams scramble to justify mounting AI costs

    IT budgets are rising despite a lack of confidence in returns on investments in AI, cybersecurity and other key technologies.

    By Kelly Teal, Channel Dive contributor • Feb. 13, 2026
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    ConnectWise CEO knows why MSPs find it hard to measure AI success

    The platform provider’s acquisition of agentic AI company Zofiq would establish a data lake spanning an MSP’s disparate tool stack.

    By • Feb. 13, 2026
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    Most CIOs regret AI vendor, platform decisions: report

    IT leaders are also contending with widening governance gaps and rising use of shadow AI within enterprises, according to Dataiku. 

    By Makenzie Holland • Feb. 13, 2026
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    Cisco revisits channel partner contracts amid memory chip shortage

    The networking giant moved to address rising component prices during a ‘once-in-a-generation’ infrastructure refresh.

    By • Feb. 12, 2026
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    Global sovereign cloud spend to increase 35.6% in 2026

    Cloud customers will seek more local infrastructure options in an effort to retain full control of their data, according to Gartner.

    By Makenzie Holland • Feb. 11, 2026
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    DXC fast-tracks adoption of AWS AI agent builder

    The IT services and consulting firm is pressure-testing the Amazon Quick workspace internally as it stands up a client-focused practice.

    By • Feb. 11, 2026
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    Tech spending to hit $5.6 trillion as AI reshapes IT services

    Forrester forecasts record 7.8% growth in 2026, with hyperscalers capturing half of AI infrastructure spend and partners shifting to software-led consulting.

    By Kelly Teal, Channel Dive contributor • Feb. 10, 2026
  • Amazon CEO Andy Jassy speaks during a keynote address at AWS re:Invent 2024, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on December 3, 2024 in Las Vegas, Nevada.
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    Amazon adds $200B to AI spend blitz

    “We’re monetizing capacity as fast as we can install it,” said CEO Andy Jassy. The company joins Google and Microsoft in escalating 2026 capital expenditures.

    By Makenzie Holland • Feb. 10, 2026
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    Kyndryl reassures investors as revenue flattens

    The IT services firm also revamped its finance team and commenced an audit of its cash management practices, company executives said Monday.

    By • Feb. 9, 2026
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    Workday fires CEO, seeks to digest recent AI acquisitions

    The ERP software provider’s stock hit a three-year low when it revealed it was replacing its CEO with co-founder Aneel Bhusri.

    By • Feb. 9, 2026
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    AI is saving customer support teams time, survey finds

    Other benefits include scaling support without growing headcount and reduced cost to serve, according to an Intercom survey.

    By Bryan Wassel • Feb. 6, 2026
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    Neoclouds capture growing AI workload traffic, Backblaze says

    The storage provider saw sustained traffic growth to GPU specialists in Q4, signaling an ecosystem opportunity beyond hyperscale platforms.

    By Kelly Teal, Channel Dive contributor • Feb. 6, 2026
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    Google’s $185B bet on rising customer demand for AI

    CEO Sundar Pichai said Wednesday the surge in CapEx spend will let the company set "an eye toward the future" amid a boom in cloud revenue.

    By Roberto Torres • Feb. 5, 2026
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    Cognizant CEO warns AI won’t magically produce value

    “You can't apply this technology on existing old processes,” Ravi Kumar S said Wednesday. “You have to reinvent and reimagine the process.”

    By • Feb. 5, 2026
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    AI creates identity sprawl crisis for channel partners

    Automation and non-human identities are changing attack strategies, according to separate reports from Netwrix and the Cloud Security Alliance.

    By Kelly Teal, Channel Dive contributor • Feb. 4, 2026
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    Autonomous attacks ushered cybercrime into AI era in 2025

    Malwarebytes urged companies to adopt continuous monitoring and lock down identity systems as AI models get better at orchestrating intrusions.

    By Eric Geller • Feb. 4, 2026
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    Lexful looks to untangle MSP documentation with AI

    The software startup built a platform with embedded AI search to guide IT services providers through legacy specs and records.

    By • Feb. 4, 2026
  • HP President and CEO Enrique Lores speaks during a keynote address at CES 2023 at the Venetian Las Vegas on Jan. 4, 2023 in Las Vegas.
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    HP CEO Enrique Lores steps down

    After more than three decades, Lores departed Tuesday to become the CEO of PayPal. The PC giant appointed Bruce Broussard as interim CEO.

    By • Feb. 3, 2026
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    IT services help drive global tech spend above $6 trillion: Gartner

    Despite surging data center investments and substantial year-over-year growth in software, third-party IT services will remain the largest segment in 2026.

    By • Updated Feb. 5, 2026
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    AWS, Nutanix deliver sovereign cloud that partners can work with

    Geopolitical developments are creating challenges and opportunities for IT service providers, resellers and consultants.

    By Kelly Teal, Channel Dive contributor • Feb. 2, 2026
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    Verizon plans to fight churn with better end-to-end experience

    CEO Dan Schulman said the company will deploy AI at scale to help it reduce complexity, anticipate customer pain points and personalize interactions.

    By Bryan Wassel • Feb. 2, 2026
  • A laptop computer with Microsoft Copilot+ installed is on display at the Best Buy store on June 18, 2024 in Miami, Florida.
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    Enterprise infrastructure still not ready for AI

    Most tech leaders report feeling ill equipped to manage rising infrastructure demands as AI compute ramps up.

    By Scarlett Evans • Jan. 30, 2026
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    SAP leans on partners to drive mid-market ERP migrations

    “The mid-market is actually by far now the fastest-growing market within our customer base,” CEO Christian Klein said during a Wednesday earnings call. 

    By • Jan. 30, 2026
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    IBM enjoys a mainframe sales boost as its software segment soars

    The company reported its highest annual revenue for zSystems units in two decades coupled with record growth in software revenue for the 2025 fiscal year.

    By • Jan. 29, 2026
  • Microsoft CEO Satya Nadella speaks during an event celebrating the tech giant's 50th Anniversary on April 4, 2025 in Redmond, Washington.
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    Microsoft AI investments raise questions about long-term strategy

    CEO Satya Nadella reported rising interest in cloud and AI sovereignty, which analysts warned could lead to more selective enterprise buying patterns.

    By Makenzie Holland • Jan. 29, 2026