Are MSPs losing customer leverage?

Automation and vibe coding are making the process of switching providers easier and far less painful, in theory.

By James Anderson • Sept. 11, 2026

N-able alerts MSPs to critical platform vulnerabilities

The vendor released patches for N-central remote monitoring and management servers after researchers discovered attack vectors over Labor Day weekend.

By Matt Ashare • Sept. 8, 2026

AI deployments got expensive in 2026. Here’s the receipt

Tokenmaxxing, cost controls, governance gaps and grid limits complicated the AI narrative as partners grappled with adoption challenges. 

By Phil Harvey • Sept. 8, 2026

With its bankruptcy plan approved, TPx plans new investments

CEO Shaun Andrews said his team is leaning into APIs and tools to make the company “the easiest MSP for the channel to work with.”

By James Anderson • Sept. 4, 2026

How to avoid the AI pilot trap

Why are channel partners burning time on pilots that never ship?

By Zaré Baghdasarian • Sept. 3, 2026

Kyndryl, Broadcom bet on VMware skills as private cloud demand returns

Kyndryl is adding consulting, managed services and agentic AI guardrails to VCF, backed by a skills push covering several thousand of its own consultants.

By Kelly Teal • Sept. 3, 2026

Cato launches pooled licensing for MSPs handling SMBs

The vendor addressed one of the biggest challenges for partners when selling and deploying its secure access service edge platform.

By James Anderson • Sept. 2, 2026

Microsoft cloud licensing changes trigger MSP land grab

An incentive shift favoring cloud solution providers opens a door for managed service providers to encroach on larger resellers, according to Onyx Co-founder John Dusett.

By Christine Horton • Sept. 2, 2026

Flamingo raises $4.5M to pull MSPs out of their own ticket queue

The managed service platform provider combines open-source tooling with AI agents that autonomously handle tickets, backups and security incidents.

By Nidhi Sharma • Sept. 2, 2026

TD Synnex adds Microsoft, Cisco deal data to PartnerFirst portal

The tech distributor also connected the platform to Salesforce and QuickBooks Online.

By Matt Ashare • Aug. 27, 2026

Barracuda merges MSP and reseller tracks as hybrid partners grow

"We cannot dictate how the customer needs to consume their technology," the cybersecurity firm's channel chief Michelle Hodges said.

By James Anderson • Aug. 27, 2026

Managed service providers risk customer churn

Traditional IT support won’t keep clients from switching to an MSP with AI deployment expertise, according to a Corsica Technologies study.

By Kelly Teal, Channel Dive contributor • Aug. 26, 2026

Accenture Edge deepens SAP bench with overseas purchase

The consulting giant’s midmarket unit announced the acquisition of Netherlands-based consulting and services firm McCoy on Tuesday.

By Matt Ashare • Aug. 25, 2026

Outcome-based pricing links sustainable IT spending to measurable results

The pay-for-performance model ties provider compensation to verified emissions cuts, but fragmented data and attribution challenges limit widespread adoption, according to Forrester.

By Nidhi Sharma • Aug. 25, 2026

Exclaimer launches partner program in channel-first push

The email signature management provider aims to deepen MSP relationships that already drive 30% of annual recurring revenue.

By Nidhi Sharma • Aug. 24, 2026

Why MSPs don’t ask vendors for marketing money

Florida-based IT services firm Tech Rage halved its marketing budget by asking its vendors for MDF assistance. Most of its peers never bring it up.

By James Anderson • Aug. 24, 2026

CrowdStrike mobilizes cybersecurity coalition to defend SMBs

The security vendor is leaning on partners to expand Project QuiltWorks to midmarket companies.

By Matt Ashare • Aug. 21, 2026

Why AI deserves its own category

Confusing AI with automation is a big mistake that creates major risks for regulated organizations.

By Rick Mutzel • Aug. 20, 2026

ScanSource to buy MicroAge for $220.5M in another convergence push

MicroAge's team will add hardware, professional services and consulting expertise, according to ScanSource Chairman and CEO Mike Baur.

By James Anderson • Aug. 20, 2026

Private equity, cybersecurity drive managed services industry consolidation

MSP acquisitions surged, increasing 73% year over year in the first quarter of 2026, according to Omdia research.

By Matt Ashare • Updated 10 hours ago

AI usage spike undercuts cost savings

Token consumption will drive up AI bills even as unit prices decline, according to Gartner.

By Paige Gross • Aug. 18, 2026

TPx cancels bankruptcy auction with no qualified bids

The managed service provider turned to creditors for relief from a $1.1 billion debt.

By James Anderson • Updated Aug. 18, 2026

Rethink deal registration processes before adding AI

If the process is slow, complicated and frustrating, new tools won’t solve the problem.

By Kenneth Fox • Aug. 14, 2026

Channelscaler unveils partner program performance metrics

The Scaler Index puts a number on the added value of vendor channel ecosystems.

By Matt Ashare • Aug. 13, 2026

DataStrike doubles down on Snowflake data management services

The MSP broadened its cost, pipeline and performance support and partnered with Brainforge to extend its coverage to AI implementation.

By Kelly Teal • Aug. 11, 2026