MSP Evolution

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    Global systems integrators face an existential crisis

    Smaller, regional SIs are gaining ground on the industry giants amid the rush to scale AI, according to analyst firm Omdia.

    By • Nov. 13, 2026
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    TD Synnex points partners toward outer space

    The distributor’s space tech initiative targets a market where, according to Omdia, channel partners already earned $23 billion last year.

    By • Nov. 13, 2026
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    ConnectWise disables third-party extensions, probes ScreenConnect cyberattack

    Researchers warn the IT management platform is being abused to gain remote access and install malicious toolkits.

    By David Jones • Nov. 12, 2026
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    Cognizant splits 68,000 staff into Claude, OpenAI and Gemini units

    The three groups, revealed over the last 22 days, don't overlap, the company said. Close to 80% of the new Claude unit is already using Claude in client work.

    By • Nov. 11, 2026
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    Nearly all MSPs sell cybersecurity, but protection is still patchy

    Customers increasingly judge MSPs on security, and the GTIA’s latest tracker finds that fewer than half deploy MFA, MDR or air-gapped backups across most of their customers. 

    By • Nov. 11, 2026
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    Sponsored by Eaton

    [Podcast] Powering Success Together: Eaton Solutions and Insights for IT Resellers & MSPs

    Explore how Eaton’s power and connectivity solutions help IT resellers and MSPs improve efficiency, reduce downtime, and keep customer systems running.

    By Channel Dive's studioID • Nov. 10, 2026
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    Insight Enterprises fast tracks AI deployment

    The value-added reseller and IT services firm aims to move client pilots into production in days, not weeks, CEO Jack Azagury said.

    By • Nov. 9, 2026
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    What it costs to hire a top-tier FDE

    The hottest IT engineering job can fetch executive-level pay, according to tech recruiting firm Christian and Timbers.

    By • Nov. 6, 2026
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    Nutanix expands partner program incentives

    The hyperconverged infrastructure platform provider created a systems integrator track and added rewards for cross-selling, renewal and adoption.

    By • Nov. 5, 2026
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    Telarus gets a second private equity boost

    Snowhawk joined Columbia Capital in funding the tech services distributor, the companies said Thursday. 

    By • Nov. 5, 2026
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    Opinion

    MSPs already have the tools to govern client AI

    Data loss prevention, DNS filtering and access controls can rein in shadow AI, and readiness assessments turn that work into recurring revenue for partners.

    By Ryan Grant, ESET North America • Nov. 5, 2026
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    MSP prospects lack security confidence: report

    Companies shopping for a managed services provider are looking to shore up strategic cyber resilience, according to cybersecurity platform provider Barracuda.

    By • Nov. 4, 2026
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    Retrieved from TD Synnex on January 08, 2026
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    TD Synnex gives partners an AI playbook for the midmarket

    The company's Destination AI partner program began with enterprise deals. Its SMB push starts with a focus on sales and support use cases.

    By • Nov. 3, 2026
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    Opinion

    How MSPs prepare for M&A

    Most owners don’t sell because they have to; they sell because the right strategic moment arrives. 

    By Cristian Anastasiu • Oct. 29, 2026
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    N-able arms MSPs with AI endpoint security automation

    The cybersecurity vendor fortified its remote monitoring and management platforms with AI-assisted vulnerability scanning and patching.

    By • Oct. 28, 2026
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    How Abacus mastered two MSP verticals

    The IT services firm drew on financial sector experience and a healthcare acquisition to build credibility in two distinct vertical markets. 

    By • Updated Oct. 29, 2026
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    GoTo gives MSPs AI assistance with the promise of oversight

    “MSPs are not short on tools — they’re short on people,” VP of Global Partner Ecosystems Steve Shattuck said.

    By • Oct. 27, 2026
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    How AI expertise is shifting the balance of power in the channel

    After a year of tighter pricing, supply restrictions and selective partner investment, negotiating clout is shifting back toward partners, according to Omdia.

    By • Oct. 26, 2026
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    Which MSPs do ChatGPT and Gemini recommend? A new study names names

    Dataprise and Ntiva led a one-day test of five AI engines, but 103 of 152 MSPs surfaced only once. Ntiva’s marketing chief says the rules keep shifting.

    By • Oct. 23, 2026
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    Opinion

    Managed security deserves a moratorium on acronyms

    When customers are forced to parse the differences between MSP, MSSP, MDR and MXDR, everyone loses.

    By Ross Filipek • Oct. 22, 2026
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    Analysts clash over AI hardware boom

    Infrastructure buildouts are driving massive capital investments, but Omdia experts disagreed about the channel opportunity at the Canalys Forum.

    By • Oct. 21, 2026
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    ConnectWise suspends Cloud Backup service as hacker targets Microsoft 365 users

    Huntress said it confirmed unauthorized sign-ups in 162 customer tenants.

    By David Jones • Oct. 19, 2026
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    Sophos aims to help MSPs become better CISOs

    The cybersecurity provider launched a platform to give managed service providers automated compliance and risk assessment capabilities.

    By • Oct. 16, 2026
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    IFS plans AI marketplace for partners

    The software vendor wants partners to monetize industry-specific capabilities as automation changes traditional implementation services.

    By • Oct. 15, 2026
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    Opinion

    MSPs should put cloud lessons to work with AI

    Treating technology deployment as one-time projects risks leaving recurring revenues on the table.

    By Kyle Schofield • Oct. 15, 2026