Channel Leaders

  • Managed service provider executives speaking on a panel at the Canalys Forum Americas in Scottsdale, Arizona on Nov. 10, 2026.
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    MSPs trim headcount as AI reshapes pricing models

    Executives at the Canalys forum said AI is cutting support costs and squeezing per-user pricing, forcing a rethink on talent and contracts.

    By • Nov. 12, 2026
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    Opinion

    A federated formula for AI adoption

    Centralized and decentralized models don’t scale. The right mix can do the trick.

    By Rohit Kapoor • Nov. 12, 2026
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    CX vendor consolidation: A wake-up call for CX leaders

    Salesforce, Dialpad and Five9 each bought an AI vendor this month. Whether or not they were directly impacted, CX leaders should reevaluate their supplier contracts.

    By Matt Vartabedian • Nov. 11, 2026
  • Eaton and Channel Dive cover titled “How Eaton Power Solutions Help K-12 Educators Maximize Uptime While Doing More with Less,” featuring a teacher demonstrating technology to students.
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    Nathania Guerra/Channel Dive
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    Sponsored by Eaton

    [Podcast] Powering Success Together: Eaton Solutions and Insights for IT Resellers & MSPs

    Explore how Eaton’s power and connectivity solutions help IT resellers and MSPs improve efficiency, reduce downtime, and keep customer systems running.

    By Channel Dive's studioID • Nov. 10, 2026
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    Bridgepointe, Telarus and Avant investors double down on TSDs

    Charlesbank, Pamlico and Columbia Capital each chose to reinvest in their TSDs rather than sell.

    By • Nov. 9, 2026
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    ScanSource plans aggressive agent recruitment push

    The distributor is now willing to match or beat commission splits that competitors have given to agents, CEO Mike Baur said.

    By • Nov. 6, 2026
  • The Broadcom sign outside the company's offices on San Jose.
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    Justin Sullivan / Staff via Getty Images
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    Broadcom courts midmarket customers with economy-sized VMware bundle

    After three years of portfolio consolidation, the company delivered a pared-down vSphere Express offering for smaller businesses.

    By • Nov. 6, 2026
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    Nutanix expands partner program incentives

    The hyperconverged infrastructure platform provider created a systems integrator track and added rewards for cross-selling, renewal and adoption.

    By • Nov. 5, 2026
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    DXC doubles down on AI engineering talent to restart revenue growth

    The IT services and consulting firm is also looking to sell its insurance software business, CEO Raul Fernandez said.

    By • Nov. 4, 2026
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    Extreme Networks picks off Cisco and HPE partners

    CEO Ed Meyercord promised an AI token model that channel firms could monetize.

    By • Updated Nov. 4, 2026
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    Cognizant commits to workforce expansion amid AI training push

    The New Jersey-based IT consulting and services firm responded to Department of Labor sanctions with a pledge to hire 1,500 U.S. college graduates.

    By • Oct. 30, 2026
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    Google outspends Microsoft in race to expand cloud capacity

    AWS continued to lead hyperscalers in capital expenditures as global cloud revenue spiked 50% year over year in Q3.

    By • Oct. 30, 2026
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    How Abacus mastered two MSP verticals

    The IT services firm drew on financial sector experience and a healthcare acquisition to build credibility in two distinct vertical markets. 

    By • Updated Oct. 29, 2026
  • Cisco headquarters in San Jose, CA on April 27, 2019.
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    Cisco 360 partner program gets a late-year tune-up

    The vendor boosted annual contract value growth rewards by 50% and added new tracks for advisors and developers.

    By • Oct. 26, 2026
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    Arms Cyber retools managed services program to fuel midmarket expansion

    The endpoint protection vendor rolled out pay-as-you-grow licensing, fleetwide discounts and partner-controlled support to incentivize its channel.

    By • Oct. 22, 2026
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    IFS plans AI marketplace for partners

    The software vendor wants partners to monetize industry-specific capabilities as automation changes traditional implementation services.

    By • Oct. 15, 2026
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    IFS hands partners new midmarket deals in $336M channel push

    Partners will own new customer opportunities at companies with less than $200 million in annual revenue, IFS said Tuesday at its Unleashed conference.

    By • Oct. 13, 2026
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    TD Synnex gives partners 53 agentic tools to ease reselling

    The technology distributor added automation and an MCP connector to its PartnerFirst platform at its annual Inspire event.

    By • Oct. 13, 2026
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    JAC launches partner program for technology advisors without a TEM platform

    The program will give independent TAs its expense management software, client process and back office in exchange for a cut of their commissions, as private equity reshapes the advisor market.

    By • Oct. 12, 2026
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    What the C-suite needs to know about AI governance: PwC

    As AI adoption surges, executives are learning tough lessons about security, oversight and accountability.

    By David Jones • Oct. 9, 2026
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    VMware competitor Virtuozzo challenges Broadcom with partner program roll out

    The virtualization platform provider prioritized flexibility and input from its channel as it built the V/Partner framework.

    By • Oct. 9, 2026
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    Justin Sullivan / Staff via Getty Images
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    Opinion

    VMware renewals are still a channel opportunity

    Many customers are facing their first major decision since Broadcom acquired the virtualization software provider. IT services providers can help.

    By Alex Tatham • Oct. 9, 2026
  • U.S. Vice President JD Vance speaks during a Fraud Task Force press conference in the Eisenhower Executive Office Building at the White House on Oct. 08, 2026 in Washington,
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    Alex Wong / Staff via Getty Images
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    US authorities crack down on IT outsourcing

    The Department of Labor suspended Microsoft and Adobe, along with Cognizant, Infosys, TCS, Wipro, HCL and Capgemini, from the permanent labor certification program Thursday.

    By • Oct. 8, 2026
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    Joe Raedle via Getty Images
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    Tech hiring dips despite spike in job postings

    Demand for technology roles reached a three-year high, as employers added more than a quarter million postings last month, CompTIA found.

    By Roberto Torres • Oct. 6, 2026
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    Top channel conferences in 2027

    Partners will have plenty to discuss at this year’s events as AI deployments expand and the channel consolidates.

    By , , , • Updated Nov. 9, 2026