AI & Automation: Page 4


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    AI hype vs. hard reality: How channel partners can thrive in 2026

    The 2026 channel partner playbook: Survive vendor consolidation, dodge the AI hype trap, and figure out how to actually make money from all this automation.

    By Jan. 29, 2026
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    Thrive puts ServiceNow agents to work in AI push

    The IT services provider has poured money and headcount into its security and AI practices in the last two years.

    By Jan. 28, 2026
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    Amazon cuts 16K jobs citing ongoing culture shift

    The company tied the cuts back to the reorganization push that drove 14,000 layoffs in October. 

    By Roberto Torres • Jan. 28, 2026
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    3 forces redirecting the flow of channel business in 2026

    IDC analysts say build-based platform strategies are gaining traction as vendors and partners increasingly overlap in their sales approaches and value propositions.

    By Christine Horton, Channel Dive contributor • Jan. 27, 2026
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    Channel sales to top $4 trillion this year

    Partner-driven deals will account for two-thirds of global IT spend in 2026, according to analyst firm Omdia.

    By Jan. 26, 2026
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    Supply constraints hinder Intel’s turnaround efforts

    Revenues remained flat during the 2025 fiscal year as the chipmaker's plan to return to growth unfolded.

    By Roberto Torres • Jan. 23, 2026
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    Why HP isn’t worried about a PC memory chip shortage

    “Hiccups have happened before and we have learned to live with them — it’s a normal situation in this industry,” said HP's Marcos Razon.

    By Jan. 23, 2026
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    Leaders await ‘significant’ revenue boost from AI by 2030

    Investments to fuel the technology will soar over the next four years, but executives fear integration issues will hinder adoption, according to an IBM study.

    By Makenzie Holland • Jan. 22, 2026
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    Confusion clouds Microsoft partners’ path on discount changes

    Microsoft wants its partners to drive Copilot adoption and expand Microsoft 365 usage in their clients. That’s easier said than done.

    By Jan. 21, 2026
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    IBM takes the reins off AI deployment platform

    The company’s consulting division unlocked access to an internal resource for scaling use cases across hybrid cloud environments.

    By Jan. 21, 2026
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    ServiceNow, OpenAI team up to bolster enterprise AI capabilities

    The new functionalities will include a speech-to-speech voice agent that can react to real-time conversation.

    By Makenzie Holland • Jan. 20, 2026
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    AI productivity pitfalls open a pathway for partners

    Most organizations have seen efficiency gains eaten away by the need to verify, fix and rework AI outputs, according to Workday.

    By Kelly Teal, Channel Dive contributor • Jan. 20, 2026
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    Managed services market poised to rebound: ISG

    Enterprise MSP contract revenue fell for the second consecutive quarter despite record cloud spending.

    By Jan. 16, 2026
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    Rogue AI agents threaten MSPs

    Autonomous systems represent an attack surface existing cybersecurity services models aren't designed to protect.

    By Jan. 15, 2026
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    IBM tackles cloud, AI sovereignty with new platform

    Built on Red Hat's open source foundation, Sovereign Core aims to inherently provide control over the environment.

    By Makenzie Holland • Jan. 15, 2026
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    What to expect from the AI boom this year

    Global spending on AI will surpass $2.5 trillion as M&A activity gains steam and agentic tools infiltrate software, according to Gartner’s 2026 forecast.

    By Jan. 15, 2026
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    Executives shrug off AI bubble concerns, move forward with adoption plans

    Most C-suite leaders intend to increase investments in the technology this year, and nearly half would do so even if there were a market collapse, Accenture found.

    By Jan. 15, 2026
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    Courtesy of Google
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    Google Cloud wants to help brands build their own agentic AI bots

    With Gemini Enterprise for Customer Experience, companies can create shopping and customer service agents that support contact center operations.

    By Bryan Wassel • Jan. 13, 2026
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    Forrester: Businesses are ‘AI-washing’ layoffs

    The research firm said AI-driven job replacement will be “meaningful” but “not apocalyptic” over the next four years.

    By Updated Jan. 14, 2026
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    AI demand shakes up semiconductor hierarchy

    Nvidia extended its GPU dominance as Intel lost ground last year, analyst firm Gartner said in a Monday report.

    By Jan. 12, 2026
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    Dynatrace overhauls partner enablement and sales strategy

    “We’re listening to our partners,” says Dynatrace’s Jay Snyder, as the company unveils a sales and training push designed to support the channel.

    By Christine Horton, Channel Dive contributor • Jan. 12, 2026
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    The new reality of AI for MSPs

    AI has the power to sharpen your services when used with purpose.

    Jan. 12, 2026
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    Moody’s forecasts growing AI threats, regulatory friction for 2026

    The U.S. and the EU continue to pursue starkly different regulatory agendas, the research firm noted.

    By Eric Geller • Jan. 9, 2026
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    Retrieved from TD Synnex on January 08, 2026
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    TD Synnex enjoys the fruits of an ongoing hardware refresh

    The technology distributor logged a record fourth quarter, with revenue growing nearly 10% year over year to $17.4 billion.

    By Jan. 8, 2026
  • Nvidia CEO Jensen Huang delivers a keynote address during the Nvidia GTC Artificial Intelligence Conference at SAP Center on March 18, 2024 in San Jose, California
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    Nvidia’s Rubin platform aims to cut AI training, inference costs

    The processor is expected to speed AI inference and use less AI training resources than its predecessor, Nvidia Blackwell.

    By Makenzie Holland • Jan. 8, 2026