AI & Automation: Page 4

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    Enterprises lean on MSPs to rein in cloud spend as AI usage climbs

    Nearly half of managed service providers are expanding their practices as organizations grapple with IT costs, governance and complexity.

    By • March 18, 2026
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    Deep Dive

    MSPs face an AI choice: build, buy or wait for PSAs to catch up

    Vibe coding, OpenClaw and other open source tools have given service providers the option of bringing app development in house, if they dare.

    By • March 17, 2026
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    Noah Berger / Stringer via Getty Images
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    AWS trains agents to serve the channel

    The hyperscaler armed its partners with a slew of automation tools this week to ease co-selling.

    By • March 17, 2026
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    Courtesy of Nvidia
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    For vendors, Nvidia GTC is now a ‘tour of dependency’

    Nvidia is "the picks-and-shovels merchant for the entire AI gold rush,” said Alan Pelz-Sharpe, founder of Deep Analysis.

    By Makenzie Holland • March 17, 2026
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    IBM, Nvidia tackle AI data woes

    Infrastructure integrations will speed up queries, improve document scanning and expand storage capabilities, the two companies said Monday at GTC 2026.

    By • March 16, 2026
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    How 3 channel firms are managing memory chip shortages

    As supply chain issues spread beyond the PC industry, partners are adjusting to scarcities that are expected to persist into next year.

    By • March 13, 2026
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    Justin Sullivan via Getty Images
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    Adobe preps CEO transition, touts enterprise spend surge

    Shantanu Narayen, who will step down after 18 years leading the software giant, highlighted Adobe's role in supporting AI adoption.

    By Roberto Torres • March 13, 2026
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    Michael M. Santiago / Staff via Getty Images
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    Anthropic dives into the channel

    The AI company launched a partner program seeded with $100 million to support firms helping to architect and sell solutions built on its Claude model.

    By • March 12, 2026
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    Partners have a vital role in guiding enterprise AI adoption

    Enterprises are grappling with governance gaps as AI use escapes IT oversight, according to Nutanix.

    By Kelly Teal, Channe Dive contributor • March 12, 2026
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    R. Eskalis/NIST. Retrieved from NIST.
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    Industry to NIST: Keep agentic AI standards flexible and voluntary

    The business community said security guidance should reflect the nascency and diversity of the field.

    By Eric Geller • March 11, 2026
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    Retrieved from OpenClaw on March 11, 2026
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    MSPs ponder the maddening magic of OpenClaw

    The open source tool is stoking MSP imagination and concerns, as a wave of industry-focused AI software companies clamor for attention.

    By • March 11, 2026
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    Consumers prefer talking to people in customer service

    Two-thirds of consumers are not confident with how companies use generative AI to interact with customers, a Pegasystems survey found.  

    By Bryan Wassel • March 10, 2026
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    Courtesy of Salesforce
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    Deep Dive

    Salesforce makes fast frenemies with its CCaaS partners

    The software giant introduced Agentforce Contact Center, a solution that integrates directly with its CRM, threatening third-party add-ons.

    By • Updated March 23, 2026
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    HPE has a three-pronged plan to weather chip shortages

    The server and networking vendor will continue to add surcharges and reprice existing orders as it scrambles to meet customer demand.

    By • March 10, 2026
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    Andrew Harnik via Getty Images
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    Trump’s new cybersecurity strategy makes promises but lacks details

    In a document released Friday, the administration vowed to increase the government’s use of AI for rapid cyber defense.

    By Eric Geller • March 9, 2026
  • Attendees pass an AWS logo during the AWS re:Invent 2025 conference at The Venetian Convention and Expo Center on Dec. 2, 2025 in Las Vegas.
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    Noah Berger / Stringer via Getty Images
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    How agentic AI, multi-product packages are shaping AWS Marketplace

    Channel partners are working together to deliver bundled solutions on the cloud behemoth’s procurement platform, AWS VP Matt Yanchyshyn said.

    By • March 9, 2026
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    Permission granted by Logicalis
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    AI demand is breaking vendor pricing commitments, Logicalis says

    Partners are closing deals without locking in prices as AI-fueled hardware demand scrambles vendor supply chains, according to Logicalis U.S. CEO Jon Groves.

    By Christine Horton, Channel Dive contributor • March 6, 2026
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    Okta cedes consulting, systems integration to partners in cybersecurity platform push

    “We’re going to give up the professional services dollar as an investment to make this whole ecosystem bigger and empower our long-term subscription growth," CEO Todd McKinnon said.

    By • March 5, 2026
  • View of Microsoft Romania headquarters in City Gate Towers on June 4, 2022, in Bucharest, Romania
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    Microsoft expands sovereign cloud capabilities to support AI models

    Vendors are vying for customer budgets as geopolitical tensions and regulatory demands drive businesses to maintain control over their data.

    By Makenzie Holland • March 4, 2026
  • A sign with Broadcom's corporate logo stands in front of a the company's office in San Jose, California, on A sign is posted in front of a Broadcom office on Dec. 12, 2024.
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    Justin Sullivan / Staff via Getty Images
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    Broadcom targets telcos with customized private cloud

    The tech giant unveiled VMware Telco Cloud Platform 9 Monday at Mobile World Congress in Barcelona, promising storage and memory cost savings.

    By • March 3, 2026
  • A pedestrian enters Salesforce Tower on Feb. 25, 2026 in San Francisco.
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    Benjamin Fanjoy / Stringer via Getty Images
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    Salesforce pushes partners to prioritize agentic AI outcomes

    The software company retooled its consulting program to encourage secure, compliant and verifiable Agentforce deployments, Salesforce SVP Andrew Kisslo said.

    By • March 2, 2026
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    Dell reacts to memory chip crunch as PC, server revenues soar

     “We're compressing discounting,” COO Jeff Clarke said Thursday. “Our quotes are valid for the shortest period of time they've ever been.”

    By • Feb. 27, 2026
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    Pure Storage rebrands as Everpure, acquires 1touch to push deeper into AI data management

    Following its first $1B revenue quarter, the company's name change says less about what it does and more about where it wants to go.

    By Christine Horton, Channel Dive contributor • Feb. 27, 2026
  • An aerial view of Workday headquarters on February 6, 2025 in Pleasanton, California.
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    Justin Sullivan / Staff via Getty Images
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    Workday frames AI as friend, not foe

    “No amount of vibe coding is going to produce an HR or an ERP system,” Aneel Bhusri said in his first earnings call since returning as CEO.

    By • Feb. 26, 2026
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    Myriad360’s Advizex acquisition reflects channel shift toward scale

    The pairing will create an integrated enterprise IT infrastructure platform with $900 million in annual revenue, the companies said Tuesday.

    By • Feb. 24, 2026