AI & Automation: Page

Microsoft adds 88 data centers in a year and says it needs more

CFO Amy Hood pointed to the breadth of Microsoft's backlog as evidence the buildout holds up, even if AI demand cools.

By Paige Gross • July 30, 2026

Otter.ai launches partner program in enterprise push

The firm’s new head of partnerships believes IT service providers and resellers will see the company as more than a notetaker.

By James Anderson • July 30, 2026

Partners eye AI cost control as token bills outrun budgets

Customers can’t forecast what AI will cost them. Omdia’s Alastair Edwards says that uncertainty is a partner opportunity.

By Christine Horton • July 30, 2026

AI incidents cost enterprises $2M or more, and the biggest shadow AI culprit is IT

Among enterprise decision-makers, 47% named IT and infrastructure as the top source of shadow AI, per a WitnessAI survey.

By Nidhi Sharma • July 29, 2026

Cognizant bets big on closing the ‘AI velocity gap,’ but there’s plenty left to do

The IT services firm is recasting itself as an “AI builder” as solid second-quarter results and a trimmed outlook capture the nuance.

By Phil Harvey • July 29, 2026

AI will force MSPs to rethink where they add value, Omdia warns

As AI automates routine service delivery, the analyst firm is telling managed services providers to differentiate on expertise or risk becoming irrelevant.

By Christine Horton • July 28, 2026

Nearly every business uses AI. Most still aren’t fully realizing value.

Vertical platforms are emerging to close the gap, according to an Aptean report.

By Nidhi Sharma • July 28, 2026

Nonprofit funding squeeze spells opportunity for MSPs

Managed IT service providers are helping nonprofits do more with less as grants are frozen and donations dry up.

By James Anderson • July 27, 2026

The agentic AI scaling gap is a partner opportunity

Unisys found only 23% of organizations have scaled agentic AI, even as 93% keep spending on it. Closing that gap is the channel's opening.

By Kelly Teal • July 27, 2026

AI shifts software engineering from code production to orchestration

As routine tasks are automated, channel partners should move up the value stack toward architecture, security and governance, according to market data firm Draup.

By Nidhi Sharma • July 24, 2026

Google hikes capital expenditures to $205B, citing demand growth

Overall capacity of U.S. data centers is expected to double over the next three years, according to a report published Thursday by Synergy Research Group.

By Makenzie Holland • July 23, 2026

IBM attributes mainframe revenue collapse to delays, not destruction

Customers redirected budgets to beat server price hikes, CEO Arvind Krishna said during a Wednesday earnings call.

By Matt Ashare • July 23, 2026

Microsoft taps CSP partners to distribute free Copilot trials

The company will let registered cloud solution providers sell a free 365 bundle to small and midsize businesses beginning Aug. 1.

By Matt Ashare • July 22, 2026

Managed mainframe services is a niche that just won’t quit

Despite IBM’s recent infrastructure revenue falloff, AI adoption has breathed new life into on-premises compute.

By Matt Ashare • July 21, 2026

How partners become ‘economic control planes’ for AI

Channel firms should focus on helping clients chose AI tools, monitor performance and keep costs in check, Gartner Senior Principal Arunasree Cheparthi said.

By Nidhi Sharma • July 21, 2026

AI risks boost demand across channel services

Rising breach rates are shaping AI governance and driving the need for more than just cybersecurity.

By Kelly Teal • July 21, 2026

TD Synnex CEO bullish on hardware as token costs rise

“AI is becoming a threat for software and an opportunity for hardware,” Patrick Zammit said.

By Matt Ashare • Updated July 20, 2026

Delinea launches partner-first program as AI reshapes identity security

The cybersecurity vendor’s three-tiered program aims to protect discounts and provide AI training.

By Nidhi Sharma • July 17, 2026

TSMC makes another $100B US investment

The funding will result in four additional advanced semiconductor manufacturing facilities, bringing the company’s total in the country to 12, the National Institute of Standards and Technology said.

By Jeff Kinney • July 17, 2026

SMBs face critical AI expertise gaps

Partners should move beyond selling AI to helping clients get results from the technology, Pax8 VP of Channel and Community Engagement Eric Torres said.

By Nidhi Sharma • July 16, 2026

AI ROI is rising, but not where companies expected

Enterprises reported that AI is helping them find business insights and interact with customers, but not necessarily save money or time, an SAP survey found.

By Paige Gross • July 15, 2026

Amplix chases services, AI-driven sales with latest acquisitions

The firm has 275 employees after closing its 15th acquisition since 2022.

By James Anderson • July 15, 2026

Accenture leans on acquisitions to fuel midmarket expansion

“We are being asked to operate like we used to, as independent, entrepreneurial companies,” Accenture Edge’s new CEO Srini Subramanian said.

By Matt Ashare • July 15, 2026

IBM stock tumbles after Q2 infrastructure revenue warning

Enterprises are forgoing hardware upgrades amid chip supply constraints, according to IDC analyst Ashish Nadkarni.

By Makenzie Holland • July 14, 2026

Shadow AI starts at the top

Senior leaders are disproportionately responsible for the spread of the unapproved tools, according to TrustedTech.

By Kelly Teal • July 14, 2026