AI & Automation: Page
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Microsoft moves Azure IP co-sell to Marketplace-first model
The hyperscaler will end a process that requires independent software vendors to self-report transactions.
By Matt Ashare • July 13, 2026 -
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As AI’s role expands, the customer service labor market contracts
Job postings for customer service in the U.S. have dropped about 10% below pre-pandemic levels, according to Indeed Hiring Lab data.
By Kristen Doerer • July 13, 2026 -
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AI adoption surges as trust plummets: report
Nearly half of users distrust AI companies despite widespread chatbot usage, according to fintech firm Tether.
By Nidhi Sharma • July 13, 2026 -
Sponsored by ITA Group
Why channel incentive program ROI starts to slip (and how to fix it)
Stagnate channel incentives diminish ROI. Modernize your strategy to evolve alongside market changes.
By Jasmyne Green • July 13, 2026 -
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MSPs press ahead of internal IT teams on cybersecurity
Nearly 9 in 10 MSPs plan to boost security spending this year, compared to 78% of in-house teams. The AI gap is wider still.
By James Anderson • July 10, 2026 -
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BitTitan pitches partners on migrations as recurring revenue
The platform vendor’s channel chief wants MSPs to bill for migrations monthly, not once.
By Matt Ashare • July 10, 2026 -
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CBTS stockpiles hardware as chip shortages shred price quotes
The reseller is taking hardware onto its books, betting that customers who are stuck in approval cycles will pay for price certainty.
By Matt Ashare • Updated July 14, 2026 -
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A view from inside Anthropic’s Claude Partner Network
Caylent is drawing on its experience as an AWS partner to define its lane in the emerging AI-enablement channel.
By Matt Ashare • July 9, 2026 -
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AI won’t cut jobs, it’ll multiply them: Gartner
As AI reshapes roles, 60% of organizations will restructure into smaller teams by 2029, the analyst firm said.
By Nidhi Sharma • July 8, 2026 -
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Barracuda targets Palo Alto’s SMB blind spot
The cybersecurity vendor's Evo Security acquisition fills a gap for MSP partners priced out of complex enterprise platforms, Barracuda CEO Rohit Ghai said.
By James Anderson • July 7, 2026 -
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Is Microsoft’s AI software bundle too new?
Adoption of the Copilot-infused 365 E7 suite has been sluggish, according to Kush Patel, chief innovation officer at Tusker.
By Nidhi Sharma • July 7, 2026 -
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AI PCs gain traction despite technical shortcomings
While current models don’t deliver true on-device AI capabilities, buyers are betting on software upgrades to augment the hardware.
By Nidhi Sharma • July 6, 2026 -
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Microsoft scrambles to secure AI talent, guts Xbox workforce
The tech giant aims to deploy 6,000 industry and engineering experts as part of the Microsoft Frontier Company initiative launched last week.
By Matt Ashare • July 6, 2026 -
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ScanSource scores Juniper networking amid HPE channel overhaul
The distributor will apply a sales strategy it honed working with HPE Aruba in the networking market.
By James Anderson • July 6, 2026 -
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Engineering blind spots abound as AI code speeds into production
The race to keep pace with automation tools opens the door for partners to deliver governance and security services.
By Kelly Teal • July 2, 2026 -
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AI will redirect $234B in enterprise software spending: Gartner
“This is less an apocalypse and more of a metamorphosis,” Managing VP Analyst George Brocklehurst said.
By Matt Ashare • July 2, 2026 -
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AWS opens classified cloud to defense contractors, courts partners
Northrop Grumman is first to adopt AWS Secret Cloud for Industry, and $1B in intelligence-community credits aims to pull others along.
By Phil Harvey • July 1, 2026 -
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Apple’s MacBook price hikes underscore memory cost woes
“Memory pricing has gone crazy,” Gartner Research Director Ranjit Atwal said.
By Nidhi Sharma • June 30, 2026 -
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OpinionMSPs should double down on people, despite the urge to chase AI
In a market sprinting toward automation, personal accountability has become a difference maker.
By Tom Boggs • June 30, 2026 -
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AWS bets $1B on forward deployed engineers in AI land grab
The hyperscaler plans to pair small squads with customer teams to speed up AI projects. It’s promising partners a role.
By Phil Harvey • June 30, 2026 -
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Netgear courts MSPs to drive midmarket expansion
The router company is hoping IT service providers and integrators will help reframe its consumer-centric reputation.
By Matt Ashare • June 30, 2026 -
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Sponsored by SuperOpsMSP stack fragmentation is a strategic risk. AI is making the cost visible.
MSP stacks are fragmented. AI is making that cost visible. See how modern platforms bridge the gap.
June 29, 2026 -
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SAP expats bet on agentic software startup
Hang Ten Systems exited from stealth on Wednesday, touting a stable of Silicon Valley investors and enterprise clients.
By James Anderson • June 26, 2026 -
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How AI is upending the tech workforce
While engineering remains in demand, entry-level pathways are narrowing, according to SignalFire research.
By Nidhi Sharma • June 26, 2026 -
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Software, AI companies form alliance to tackle open-source security flaws
The emergence of frontier AI models has increased the speed and capabilities of malicious hackers.
By David Jones • June 26, 2026
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