AI & Automation: Page 5


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    In the AI era, CISOs worry about data leaks and doubt tech will solve skills gaps

    CISOs see AI as necessary but insufficient technology and fraught with risks, a new report found.

    By Eric Geller • Feb. 24, 2026
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    Chip shortages spur demand for refurbished hardware

    Partners are turning to IT asset disposition to supplement new products as component prices increase, according to Omdia.

    By Feb. 23, 2026
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    FinOps teams gain clout as AI costs climb

    Cost management efforts have spread beyond cloud as enterprises work to get AI spending under control, according to the FinOps Foundation.

    By Makenzie Holland • Feb. 23, 2026
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    AI’s ‘connective tissue’ is woefully insecure, Cisco warns

    In a new report, the company also said businesses should beware of the “SolarWinds of AI.”

    By Eric Geller • Feb. 20, 2026
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    WatchGuard aims to arm MSPs with enterprise-grade security

    As the threat landscape evolves, the onus is on channel partners to respond or risk taking the blame, the cybersecurity firm’s new CEO said.

    By Feb. 19, 2026
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    Palo Alto Networks shrugs off AI worries amid ‘platformization’ push

    “I'm still confused why the market is treating AI as a threat to … cybersecurity,” Chair and CEO Nikesh Arora said Tuesday, during the company’s Q2 2026 earnings call.

    By Feb. 18, 2026
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    Mitel pushes hybrid UC systems in partner program revamp

    The unified communication technology provider in January rolled out a points-driven rewards program tied to partner expertise and customer outcomes.

    By Feb. 17, 2026
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    Demand for tech talent remains high as skills gaps widen

    Only 7% of technology hiring managers feel confident in their ability to fill in-demand roles, according to a Robert Half report.

    By Roberto Torres • Feb. 13, 2026
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    IT teams scramble to justify mounting AI costs

    IT budgets are rising despite a lack of confidence in returns on investments in AI, cybersecurity and other key technologies.

    By Kelly Teal, Channel Dive contributor • Feb. 13, 2026
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    ConnectWise CEO knows why MSPs find it hard to measure AI success

    The platform provider’s acquisition of agentic AI company Zofiq would establish a data lake spanning an MSP’s disparate tool stack.

    By Feb. 13, 2026
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    Most CIOs regret AI vendor, platform decisions: report

    IT leaders are also contending with widening governance gaps and rising use of shadow AI within enterprises, according to Dataiku. 

    By Makenzie Holland • Feb. 13, 2026
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    Cisco revisits channel partner contracts amid memory chip shortage

    The networking giant moved to address rising component prices during a ‘once-in-a-generation’ infrastructure refresh.

    By Feb. 12, 2026
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    Global sovereign cloud spend to increase 35.6% in 2026

    Cloud customers will seek more local infrastructure options in an effort to retain full control of their data, according to Gartner.

    By Makenzie Holland • Feb. 11, 2026
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    DXC fast-tracks adoption of AWS AI agent builder

    The IT services and consulting firm is pressure-testing the Amazon Quick workspace internally as it stands up a client-focused practice.

    By Feb. 11, 2026
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    Tech spending to hit $5.6 trillion as AI reshapes IT services

    Forrester forecasts record 7.8% growth in 2026, with hyperscalers capturing half of AI infrastructure spend and partners shifting to software-led consulting.

    By Kelly Teal, Channel Dive contributor • Feb. 10, 2026
  • Amazon CEO Andy Jassy speaks during a keynote address at AWS re:Invent 2024, a conference hosted by Amazon Web Services, at The Venetian Las Vegas on December 3, 2024 in Las Vegas, Nevada.
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    Amazon adds $200B to AI spend blitz

    “We’re monetizing capacity as fast as we can install it,” said CEO Andy Jassy. The company joins Google and Microsoft in escalating 2026 capital expenditures.

    By Makenzie Holland • Feb. 10, 2026
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    Kyndryl reassures investors as revenue flattens

    The IT services firm also revamped its finance team and commenced an audit of its cash management practices, company executives said Monday.

    By Feb. 9, 2026
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    Workday fires CEO, seeks to digest recent AI acquisitions

    The ERP software provider’s stock hit a three-year low when it revealed it was replacing its CEO with co-founder Aneel Bhusri.

    By Feb. 9, 2026
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    AI is saving customer support teams time, survey finds

    Other benefits include scaling support without growing headcount and reduced cost to serve, according to an Intercom survey.

    By Bryan Wassel • Feb. 6, 2026
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    Neoclouds capture growing AI workload traffic, Backblaze says

    The storage provider saw sustained traffic growth to GPU specialists in Q4, signaling an ecosystem opportunity beyond hyperscale platforms.

    By Kelly Teal, Channel Dive contributor • Feb. 6, 2026
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    Google’s $185B bet on rising customer demand for AI

    CEO Sundar Pichai said Wednesday the surge in CapEx spend will let the company set "an eye toward the future" amid a boom in cloud revenue.

    By Roberto Torres • Feb. 5, 2026
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    Cognizant CEO warns AI won’t magically produce value

    “You can't apply this technology on existing old processes,” Ravi Kumar S said Wednesday. “You have to reinvent and reimagine the process.”

    By Feb. 5, 2026
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    AI creates identity sprawl crisis for channel partners

    Automation and non-human identities are changing attack strategies, according to separate reports from Netwrix and the Cloud Security Alliance.

    By Kelly Teal, Channel Dive contributor • Feb. 4, 2026
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    Autonomous attacks ushered cybercrime into AI era in 2025

    Malwarebytes urged companies to adopt continuous monitoring and lock down identity systems as AI models get better at orchestrating intrusions.

    By Eric Geller • Feb. 4, 2026
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    Lexful looks to untangle MSP documentation with AI

    The software startup built a platform with embedded AI search to guide IT services providers through legacy specs and records.

    By Feb. 4, 2026