AI & Automation
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AWS, Nutanix deliver sovereign cloud that partners can work with
Geopolitical developments are creating challenges and opportunities for IT service providers, resellers and consultants.
By Kelly Teal, Channel Dive contributor • Feb. 2, 2026 -
Verizon plans to fight churn with better end-to-end experience
CEO Dan Schulman said the company will deploy AI at scale to help it reduce complexity, anticipate customer pain points and personalize interactions.
By Bryan Wassel • Feb. 2, 2026 -
Enterprise infrastructure still not ready for AI
Most tech leaders report feeling ill equipped to manage rising infrastructure demands as AI compute ramps up.
By Scarlett Evans • Jan. 30, 2026 -
SAP leans on partners to drive mid-market ERP migrations
“The mid-market is actually by far now the fastest-growing market within our customer base,” CEO Christian Klein said during a Wednesday earnings call.
By Matt Ashare • Jan. 30, 2026 -
IBM enjoys a mainframe sales boost as its software segment soars
The company reported its highest annual revenue for zSystems units in two decades coupled with record growth in software revenue for the 2025 fiscal year.
By Matt Ashare • Jan. 29, 2026 -
Microsoft AI investments raise questions about long-term strategy
CEO Satya Nadella reported rising interest in cloud and AI sovereignty, which analysts warned could lead to more selective enterprise buying patterns.
By Makenzie Holland • Jan. 29, 2026 -
AI hype vs. hard reality: How channel partners can thrive in 2026
The 2026 channel partner playbook: Survive vendor consolidation, dodge the AI hype trap, and figure out how to actually make money from all this automation.
By Phil Harvey • Jan. 29, 2026 -
Thrive puts ServiceNow agents to work in AI push
The IT services provider has poured money and headcount into its security and AI practices in the last two years.
By James Anderson • Jan. 28, 2026 -
Amazon cuts 16K jobs citing ongoing culture shift
The company tied the cuts back to the reorganization push that drove 14,000 layoffs in October.
By Roberto Torres • Jan. 28, 2026 -
3 forces redirecting the flow of channel business in 2026
IDC analysts say build-based platform strategies are gaining traction as vendors and partners increasingly overlap in their sales approaches and value propositions.
By Christine Horton, Channel Dive contributor • Jan. 27, 2026 -
Channel sales to top $4 trillion this year
Partner-driven deals will account for two-thirds of global IT spend in 2026, according to analyst firm Omdia.
By Matt Ashare • Jan. 26, 2026 -
Supply constraints hinder Intel’s turnaround efforts
Revenues remained flat during the 2025 fiscal year as the chipmaker's plan to return to growth unfolded.
By Roberto Torres • Jan. 23, 2026 -
Why HP isn’t worried about a PC memory chip shortage
“Hiccups have happened before and we have learned to live with them — it’s a normal situation in this industry,” said HP's Marcos Razon.
By Matt Ashare • Jan. 23, 2026 -
Leaders await ‘significant’ revenue boost from AI by 2030
Investments to fuel the technology will soar over the next four years, but executives fear integration issues will hinder adoption, according to an IBM study.
By Makenzie Holland • Jan. 22, 2026 -
Confusion clouds Microsoft partners’ path on discount changes
Microsoft wants its partners to drive Copilot adoption and expand Microsoft 365 usage in their clients. That’s easier said than done.
By James Anderson • Jan. 21, 2026 -
IBM takes the reins off AI deployment platform
The company’s consulting division unlocked access to an internal resource for scaling use cases across hybrid cloud environments.
By Matt Ashare • Jan. 21, 2026 -
ServiceNow, OpenAI team up to bolster enterprise AI capabilities
The new functionalities will include a speech-to-speech voice agent that can react to real-time conversation.
By Makenzie Holland • Jan. 20, 2026 -
The image by Coolcaesar is licensed under CC BY-SA 4.0
AI productivity pitfalls open a pathway for partners
Most organizations have seen efficiency gains eaten away by the need to verify, fix and rework AI outputs, according to Workday.
By Kelly Teal, Channel Dive contributor • Jan. 20, 2026 -
Managed services market poised to rebound: ISG
Enterprise MSP contract revenue fell for the second consecutive quarter despite record cloud spending.
By Matt Ashare • Jan. 16, 2026 -
Rogue AI agents threaten MSPs
Autonomous systems represent an attack surface existing cybersecurity services models aren't designed to protect.
By James Anderson • Jan. 15, 2026 -
IBM tackles cloud, AI sovereignty with new platform
Built on Red Hat's open source foundation, Sovereign Core aims to inherently provide control over the environment.
By Makenzie Holland • Jan. 15, 2026 -
What to expect from the AI boom this year
Global spending on AI will surpass $2.5 trillion as M&A activity gains steam and agentic tools infiltrate software, according to Gartner’s 2026 forecast.
By Matt Ashare • Jan. 15, 2026 -
Executives shrug off AI bubble concerns, move forward with adoption plans
Most C-suite leaders intend to increase investments in the technology this year, and nearly half would do so even if there were a market collapse, Accenture found.
By Matt Ashare • Jan. 15, 2026 -
Google Cloud wants to help brands build their own agentic AI bots
With Gemini Enterprise for Customer Experience, companies can create shopping and customer service agents that support contact center operations.
By Bryan Wassel • Jan. 13, 2026 -
Forrester: Businesses are ‘AI-washing’ layoffs
The research firm said AI-driven job replacement will be “meaningful” but “not apocalyptic” over the next four years.
By James Anderson • Updated Jan. 14, 2026