Cloudflare sees bundles as a catalyst for partner services

MSPs take note: the network and security provider is packaging its products to make services more profitable.

By James Anderson • Nov. 13, 2025

Migration issues cost businesses $315K per project, study finds

Mounting pressure to modernize, consolidate and take advantage of new AI tools is wasting enterprise resources — hurting employee morale.

By Makenzie Holland • Nov. 11, 2025

Zoom channel overhaul rewards services providers, not just sellers

The video conferencing platform unveiled points-based rewards for partners who further its push into the contact center business.

By James Anderson • Nov. 6, 2025

Managed services, device sales drive CDW’s growth in a volatile market

The IT solutions provider gets a lift from software and networking as it navigates unpredictability.

By John Moore • Nov. 6, 2025

DXC fast-tracks AI to boost revenue

IT services company aims to generate 10% of its business from AI-based SaaS offerings within 36 months.  

By John Moore • Nov. 5, 2025

Partners await details on whether they qualify for Cisco’s ‘preferred’ status

Cisco’s new partner program, set to launch in January, will pay more to partners that offer specialized services and bundle solutions across the Cisco portfolio.

By James Anderson • Nov. 4, 2025

Sherweb adapts to Microsoft channel overhaul

The cloud distributor is taking on a business advisory function to guide MSPs through sweeping changes.

By John Moore • Nov. 3, 2025

Cross-selling could propel partners in a multibillion market: Bridgepointe

Bridgepointe offered its playbook for how tech advisors and tech services distributors can earn their share of what Bridgepointe estimates is a $316 billion global addressable market.

By James Anderson • Nov. 3, 2025

OpenAI, AWS sign $38B compute deal

The agreement marks the first major hyperscaler infrastructure partnership announced by the AI company since its corporate restructuring.

By Makenzie Holland • Nov. 3, 2025

Cognizant banks on bundled AI capabilities to drive growth

The professional services company is expanding its technology partnerships across SaaS, cloud and frontier model providers, CEO Ravi Kumar S said during a Q3 2025 earnings call Wednesday.   

By John Moore • Oct. 30, 2025

Australian regulators sue Microsoft over ‘misleading’ pricing structure

The consumer watchdog said the vendor failed to disclose the existence of a cheaper Microsoft 365 plan sans Copilot, the latest query into the company’s bundling practices.

By Makenzie Holland • Oct. 27, 2025

Following VMware, Microsoft, vendors consolidate partners under distributors

Partner rationalization is “good news for the survivors,” TD Synnex CEO Patrick Zammit told Channel Dive.

By James Anderson • Oct. 24, 2025

Massive AI spend ‘hardly touches’ channel partners: Canalys

Some IT service companies have seen stock prices stagnate compared to the broader S&P 500. Others are bullish on AI's value.

By James Anderson • Oct. 23, 2025

Billion-dollar AI startup leans on collaborative deployment model, outcome-based pricing

Distyl AI recently raised $175 million for a business model that’s starting to spread across the IT services market.

By John Moore • Oct. 20, 2025

AppDirect wants to be a one-stop-shop for IT partners

The B2B commerce company has stocked up on IT asset management, energy brokerage and agentic AI capabilities in an effort to reach $1 billion in annual revenue.

By James Anderson • Oct. 20, 2025

Windows 10 end-of-support boosts global PC shipment growth

Despite the global rush to upgrade PCs before Windows 10 support ended, North America saw only modest growth, according to Gartner.

By Makenzie Holland • Oct. 17, 2025

Geography, skills drive IT Services M&A for Presidio, Accenture

Presidio has acquired transACT Technology Solutions, a digital transformation specialist based in the United Kingdom, while Accenture purchased IAMConcepts in Canada.

By John Moore • Sept. 11, 2025

Consultants, SIs back AWS agentic AI marketplace launch

Accenture, Cognizant and Deloitte are among the partners with offerings on AWS' AI Agents and Tools marketplace, which is expected to combine professional services and software.

By John Moore • July 16, 2025

Partners begin to target agentic AI marketplace platforms

Cloud marketplaces are emerging as key venues for adoption of AI agents. Consultants and integrators aim to offer the technology but will need to work out pricing methods.

By John Moore • July 3, 2025

AI plays key role in NWN-InterVision IT services M&A deal

NWN's acquisition of InterVision will combine generative AI services with contact center, cybersecurity and cloud offerings. It also opens cross-selling opportunities.

By John Moore • June 6, 2025

Service providers pursue quantum computing security market

Accenture, DXC and Unisys are among the companies pursuing quantum security services. They'll need to overcome competing cybersecurity concerns and an uncertain threat deadline.

By John Moore • May 28, 2025

Partner marketing for startups gets specialized, integrated

Software startups presenting at the MIT Sloan CIO Symposium's Innovation Showcase are working with specialized channel partners and pursuing technology integration partnerships.

By John Moore • May 22, 2025

AWS Marketplace channel partners rev software, service sales

Partners are building a new route to market on AWS Marketplace. One has surpassed $1 billion in total sales, and another expects to soon generate half its revenue there.

By John Moore • May 13, 2025

Guide to building and executing an MSP business model

This managed service guide provides an overview of the business model, covers the basics of building a service provider business and discusses how to manage a maturing operation.

By John Moore • April 25, 2025

6 trends shaping the IT services market in 2025

Expect IT service providers to use AI to improve service delivery and automate customers' business processes this year, among other notable trends in the industry.

By John Moore • Jan. 16, 2025