Emerging Tech

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    AI agent headcount triples in 15 months: Salesforce

    The software vendor’s research finds organizations are deploying agents in under two days, even as ROI remains elusive.

    By • Aug. 14, 2026
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    IBM, OpenAI strike AI services deal

    The two firms will launch a set of industry-specific offerings to help customers work through key AI deployment obstacles.

    By Roberto Torres • Aug. 13, 2026
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    Enterprises seek help to deploy AI as complexity mounts

    Forward deployed engineers are supporting companies by linking technical AI rollouts to business processes and easing adoption.

    By Makenzie Holland • Aug. 3, 2026
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    AI will redirect $234B in enterprise software spending: Gartner

    “This is less an apocalypse and more of a metamorphosis,” Managing VP Analyst George Brocklehurst said.

    By • July 2, 2026
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    AppViewX launches global partner program

    The security platform vendor revamped its existing channel ecosystem with a focus on sales plus services.

    By Kelly Teal, Channel Dive contributor • June 30, 2026
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    Kaseya urges MSPs to move fast on AI services

    A treacherous gap between business needs and what providers can deliver looms over the channel, Kaseya CEO Rania Succar warned.

    By Christine Horton, Channel Dive contributor • June 23, 2026
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    AI use could lead to a connectivity crisis

    Networks need to start moving tokens, not just bits, according to Tech Mahindra executive Manish Mangal.

    By • June 3, 2026
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    Wi-Fi 7 that goes above and beyond: Meet the eero PoE 7

    Experience the future of business connectivity with eero’s Wi-Fi 7 Power over Ethernet (PoE) access point.

    May 26, 2026
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    Anthropic unseats OpenAI in the enterprise as AI model spending spikes

    Claude was the leading LLM for business use last month, according to the Ramp AI Index.

    By • May 19, 2026
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    Keep your business running through Internet outages with eero Signal

    A backup connection can mean the difference between a minor hiccup and a major disruption to your business.

    May 18, 2026
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    OpenAI spins up standalone consulting business

    The model builder acquired applied AI engineering firm Tomoro to help staff the $4 billion venture.

    By • May 11, 2026
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    As AI proliferates, contact centers pursue workforce redesign over mass layoffs

    Nearly 9 in 10 service and support leaders are having representatives take on new responsibilities and tasks, Gartner found.

    By Kristen Doerer • May 8, 2026
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    Vertiv snaps up liquid cooling vendor

    The move adds Strategic Thermal Labs' engineering capabilities to the infrastructure vendor’s data center portfolio.

    By • April 27, 2026
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    Fleet goes partner-first as device management gets complicated

    After 10 years of direct sales, Fleet says every new customer deal will now flow through a partner.

    By • April 22, 2026
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    The overlooked driver of digital transformation: How clear audio unlocks adoption

    Clear audio builds trust, accelerates decisions and enables effective hybrid work.

    April 10, 2026
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    Contrivian is the under-the-radar connectivity play MSPs need to know

    The company routes nearly all revenue through the channel, and it's solving one of enterprise connectivity's most persistent failure modes.

    By • March 26, 2026
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    Fidium joins Flexential Marketplace as AI workloads push fiber demand past 100G

    Fidium is expanding its network reach through Flexential’s data center marketplace as AI workloads push fiber to 800G and beyond.

    By • March 20, 2026
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    How 3 channel firms are managing memory chip shortages

    As supply chain issues spread beyond the PC industry, partners are adjusting to scarcities that are expected to persist into next year.

    By • March 13, 2026
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    MSPs ponder the maddening magic of OpenClaw

    The open source tool is stoking MSP imagination and concerns, as a wave of industry-focused AI software companies clamor for attention.

    By • March 11, 2026
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    Consumers prefer talking to people in customer service

    Two-thirds of consumers are not confident with how companies use generative AI to interact with customers, a Pegasystems survey found.  

    By Bryan Wassel • March 10, 2026
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    VR vendor wants a channel lift from franchise floors to the C-suite

    CustomerXR sees partners as a key to open IT executive doors the industry has struggled to reach.

    By • March 10, 2026
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    Pure Storage rebrands as Everpure, acquires 1touch to push deeper into AI data management

    Following its first $1B revenue quarter, the company's name change says less about what it does and more about where it wants to go.

    By Christine Horton, Channel Dive contributor • Feb. 27, 2026
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    HP takes ‘targeted pricing actions’ as mass memory chip shortages persist

    The PC vendor saw DRAM and NAND prices spike during the first quarter of its 2026 fiscal year, the company’s interim CEO said Tuesday.

    By • Feb. 25, 2026
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    Energy is the Trojan Horse for partners targeting data centers

    Abundant IoT has made renewable fuel cell technology available to partners to win data center operators as new customers. Nuclear power could be next.

    By • Feb. 24, 2026
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    Chip shortages spur demand for refurbished hardware

    Partners are turning to IT asset disposition to supplement new products as component prices increase, according to Omdia.

    By • Feb. 23, 2026