Emerging Tech: Page 3

  • AI plays key role in NWN-InterVision IT services M&A deal

    NWN's acquisition of InterVision will combine generative AI services with contact center, cybersecurity and cloud offerings. It also opens cross-selling opportunities.

    By John Moore • June 6, 2025

  • Service providers pursue quantum computing security market

    Accenture, DXC and Unisys are among the companies pursuing quantum security services. They'll need to overcome competing cybersecurity concerns and an uncertain threat deadline.

    By John Moore • May 28, 2025

  • Partner marketing for startups gets specialized, integrated

    Software startups presenting at the MIT Sloan CIO Symposium's Innovation Showcase are working with specialized channel partners and pursuing technology integration partnerships.

    By John Moore • May 22, 2025

  • Guide to building and executing an MSP business model

    This managed service guide provides an overview of the business model, covers the basics of building a service provider business and discusses how to manage a maturing operation.

    By John Moore • April 25, 2025

  • Partner’s Apple Watch referee app lets NHL stripes keep focus

    Presidio designed the NHL Watch Comms App to sync with a hockey arena's game and penalty clocks and use haptic notifications to help officials keep their eyes on the game.

    By John Moore • March 14, 2025

  • 6 trends shaping the IT services market in 2025

    Expect IT service providers to use AI to improve service delivery and automate customers' business processes this year, among other notable trends in the industry.

    By John Moore • Jan. 16, 2025

  • Partners’ generative AI training plans aim for 1M+ employees

    IT service providers are upskilling a large portion of their workforces on the emerging technology. The campaign seeks to boost GenAI credibility with customers and tech vendors.

    By John Moore • May 31, 2024

  • Ukraine IT services firms target new markets as exports drop

    Ukrainian IT services firms are eyeing new geographic markets and exploring digital transformation as the war and a difficult economy shrink international sales.

    By John Moore • April 8, 2024

  • Partners: Businesses enlist AI in business model reinvention

    IT services executives believe the most digitally advanced companies will embark on business model reinvention projects highlighting AI as a key technology for managing change.

    By John Moore • Feb. 5, 2024

  • ServiceNow, IBM set partner programs for AI transformation

    Technology providers reach out to service providers that can help them deliver business change, digital workflows and emerging technologies to enterprise customers.

    By John Moore • Jan. 29, 2024

  • Partner ecosystem changeup prompts alliance rethink

    The shifting partner ecosystem landscape could inspire IT service providers to consider new alliances or bolster existing ones amid fast-paced economy and technology trends.

    By John Moore • Oct. 2, 2023

  • IT service execs point to 5 core zero-trust questions

    A partner-customer dialog around zero trust should focus on the basics of organizational awareness, upskilling, funding, technical tooling and user experience.

    By John Moore • June 6, 2023

  • FinOps, co-innovation could unlock cloud business benefits

    Industry studies underscore businesses' continuing struggle to obtain cloud computing benefits. A greater focus on strategy, financial management and co-innovation could help.

    By John Moore • Feb. 6, 2023

  • Partner ecosystem strategy: Co-innovation and other variants

    Co-innovation, generative partnering and co-creation describe alliances among customers, service providers and tech vendors. But what do the terms mean and what are the benefits?

    By John Moore • May 3, 2022