Cognizant banks on bundled AI capabilities to drive growth

The professional services company is expanding its technology partnerships across SaaS, cloud and frontier model providers, CEO Ravi Kumar S said during a Q3 2025 earnings call Wednesday.   

By John Moore • Oct. 30, 2025

Consultants, SIs back AWS agentic AI marketplace launch

Accenture, Cognizant and Deloitte are among the partners with offerings on AWS' AI Agents and Tools marketplace, which is expected to combine professional services and software.

By John Moore • July 16, 2025

Partners begin to target agentic AI marketplace platforms

Cloud marketplaces are emerging as key venues for adoption of AI agents. Consultants and integrators aim to offer the technology but will need to work out pricing methods.

By John Moore • July 3, 2025

MSSP automation amps managed service delivery, opens markets

MSSPs are updating and broadening their technology stacks, emphasizing automation to break security service price barriers and reach new clients in a competitive market.

By John Moore • June 27, 2025

AI plays key role in NWN-InterVision IT services M&A deal

NWN's acquisition of InterVision will combine generative AI services with contact center, cybersecurity and cloud offerings. It also opens cross-selling opportunities.

By John Moore • June 6, 2025

Service providers pursue quantum computing security market

Accenture, DXC and Unisys are among the companies pursuing quantum security services. They'll need to overcome competing cybersecurity concerns and an uncertain threat deadline.

By John Moore • May 28, 2025

Partner marketing for startups gets specialized, integrated

Software startups presenting at the MIT Sloan CIO Symposium's Innovation Showcase are working with specialized channel partners and pursuing technology integration partnerships.

By John Moore • May 22, 2025

Guide to building and executing an MSP business model

This managed service guide provides an overview of the business model, covers the basics of building a service provider business and discusses how to manage a maturing operation.

By John Moore • April 25, 2025

Partner’s Apple Watch referee app lets NHL stripes keep focus

Presidio designed the NHL Watch Comms App to sync with a hockey arena's game and penalty clocks and use haptic notifications to help officials keep their eyes on the game.

By John Moore • March 14, 2025

6 trends shaping the IT services market in 2025

Expect IT service providers to use AI to improve service delivery and automate customers' business processes this year, among other notable trends in the industry.

By John Moore • Jan. 16, 2025

Partners’ generative AI training plans aim for 1M+ employees

IT service providers are upskilling a large portion of their workforces on the emerging technology. The campaign seeks to boost GenAI credibility with customers and tech vendors.

By John Moore • May 31, 2024

Ukraine IT services firms target new markets as exports drop

Ukrainian IT services firms are eyeing new geographic markets and exploring digital transformation as the war and a difficult economy shrink international sales.

By John Moore • April 8, 2024

Partners: Businesses enlist AI in business model reinvention

IT services executives believe the most digitally advanced companies will embark on business model reinvention projects highlighting AI as a key technology for managing change.

By John Moore • Feb. 5, 2024

ServiceNow, IBM set partner programs for AI transformation

Technology providers reach out to service providers that can help them deliver business change, digital workflows and emerging technologies to enterprise customers.

By John Moore • Jan. 29, 2024

Partner ecosystem changeup prompts alliance rethink

The shifting partner ecosystem landscape could inspire IT service providers to consider new alliances or bolster existing ones amid fast-paced economy and technology trends.

By John Moore • Oct. 2, 2023

IT service execs point to 5 core zero-trust questions

A partner-customer dialog around zero trust should focus on the basics of organizational awareness, upskilling, funding, technical tooling and user experience.

By John Moore • June 6, 2023

FinOps, co-innovation could unlock cloud business benefits

Industry studies underscore businesses' continuing struggle to obtain cloud computing benefits. A greater focus on strategy, financial management and co-innovation could help.

By John Moore • Feb. 6, 2023

Partner ecosystem strategy: Co-innovation and other variants

Co-innovation, generative partnering and co-creation describe alliances among customers, service providers and tech vendors. But what do the terms mean and what are the benefits?

By John Moore • May 3, 2022