Cloud App and AI Visibility for MSPs
Cloud adoption isn't slowing down, and neither are attackers. While your clients spin up Microsoft 365, Google Workspace, and AI-powered tools, security gaps are quietly opening in environments you're supposed to be protecting.
The hard truth? Most MSPs can't fully see what's happening inside their clients' cloud environments. And what you can't see, you can't secure.
The Visibility Gap Is Getting Worse...Fast
Think about what's happening in your clients' environments right now, without your knowledge. Employees are signing up for AI tools and SaaS apps without telling IT. OAuth connections are granting third-party apps admin-level access to sensitive data. Configurations drift over time, leaving back doors wide open. Compromised accounts use legitimate access to move laterally and none of it triggers an alert in your endpoint or network tools. It lives inside the cloud layer, and that's exactly where attackers have learned to hide.
Too Many Tools, Not Enough Coverage
Trying to manage cloud risk with a collection of point tools isn't working. Posture management here, identity protection there, threat detection somewhere else...each solving its own slice of the problem while leaving you to manually stitch the picture together. That means jumping between platforms, correlating alerts by hand, and chasing fragmented data across every client. The more clients you add, the worse it gets.
The Real Cost of Waiting
Here's what's at stake if you don't act:
- A misconfigured setting becomes the entry point for a ransomware attack
- A forgotten OAuth connection exposes a client's entire file share
- A compromised identity quietly exfiltrates data for weeks before anyone notices
- Your client blames you for a breach you had no visibility into
Cloud breaches don't start with sophisticated hacking. They start with blind spots that already exist in environments you manage today.
What MSPs Actually Need Right Now
You need to answer five questions across every client - continuously, not just at quarterly audit time:
- What cloud apps are in use, including the ones nobody approved?
- Are configurations locked down, or have they drifted?
- Which identities are over-privileged, dormant, or behaving suspiciously?
- Where are the compliance gaps before an auditor finds them?
- When something goes wrong, can you respond fast enough?
Periodic reviews don't cut it. By the time you check, the damage may already be done.
Stop Reacting. Start Preventing.
The MSPs who win over the next few years aren't the ones with the most tools; they're the ones who can show clients a continuous, clear picture of their cloud security posture and prove they're actively managing it. That means fixing misconfigurations before they're exploited, discovering shadow IT before it becomes a breach, and stopping identity threats before they escalate.
Your clients are already exposed. The question is whether you know about it before an attacker does.
The Answer Is Built Specifically for MSPs
WatchGuard Cloud Detection and Response (CloudDR) brings together cloud app discovery, posture management, and identity threat detection in a single multi-tenant platform. No new hardware, no agents, no tool sprawl.
- Discover every AI tool, cloud app, and OAuth connection across client environments - including the ones they don't know about
- Automatically detect and remediate risky configurations at scale
- Identify compromised accounts and suspicious identity behavior in real time
- Deliver continuous, reportable security value your clients can see
It's the only unified solution built for MSP workflows.
